J.Fernando Puntel

Experience

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  Universidad de Buenos Aires

  Jan 1985 - Jan 1986

  Assistant Professor of Computer Science

  In charge of three courses with about 500 students, teaching Computer Science. History of Computing, numbering systems, Pascal.

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  Mercado de Materiales S.A.C.I.

  Jan 1986 - Aug 1988

  S/36 Operator

  IBM System 36 Operation, batch run development, user support

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  Hiram Walker (Argentina) currently Pernod-Ricard

  Aug 1988 - Sept 1993

  IT Programmer

  IT ProgrammerIBM S/36 & IBM AS/400 OperationIn charge of factory's Data Center: User support, PCs support, based in corporation standardAs a member of a team in Central Branch, programming in RPG/400 and COBOL/400 .

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  Alitalia Compagnia Aerea Italiana SpA

  Jan 1993 - Jan 2001

  IT Support

  IT Programmer - Network Support, Administrator, SupervisorIn charge of company's Network in Argentina and LATAMProgramming with Clipper, Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Windows 2000 Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

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  Estudio Alcuaz

  Jan 1995 - Dec 2020

  External Network Technical Support

  IT Support - Network Support, Administrator & SupervisorIn charge of company's Data Center.Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Windows Based Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

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  Interplanet S.A.

  Sept 1999 - Dec 2020

  External IT Outsourcing

  IT Programmer - Network Support, Administrator & SupervisorIn charge of company's Data Center.Programming with Clipper, Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Windows 2000 Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

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  Navijet S.A.

  Sept 1999 - Jan 2018

  External IT Outsourcing

  IT Programmer - Network Support, Administrator & SupervisorIn charge of company's Data Center.Programming with Clipper, Users technical support, PCs technical support, Server technical support. Mount of wireless network. Administrator of a Novell 4.11 Network with Windows 2000/Windows XP clients. Hardware & Software installation, customization and support.

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  ADT Security Systems

  Feb 2007 - May 2007

  Delphi Programmer w/SQL

  IT ProgrammerProject Description: As a member of Programming team, for a project to adapt and customize a Ticketing System in Borland Delphi 6 with Oracle 9i database. Tables creation, stored procedures creation. Functions, packages creation. SQL Scripts creation in order to create schemes.

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  IBM

  Feb 2008 - Sept 2010

  ISeries (AS400) Operations Coordinator

  I was the focal of one of the accounts. Usual tasks were team-related administrative, account processes documentation, people management, operations control, coaching of new crew, IDs requests, team leader & manager reporting. Travel to remote sites to acquire processes and procedures knowledge. Worked not only with the team but with the PMs, SDMs and DMs to facilitate, document and transition customer operations to IBM, building all the documentation needed creating the checklists, measuring the times and resources needed to achieve the goal. Show less

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  ARL S.A. Novatium

  Sept 2010 - Apr 2011

  ISeries (AS400) Support

  Supporting CARGILL iSeries (AS400) all over the world, solving problems, creating ids, queues. Communicating in English. Using Ticketing tools. Following procedures. Interacting with whole Global IT team to deliver the better solution, trying to achieve customer satisfaction. Upgrading and installing OS and third party software. Interacting with vendors to ensure the software and hardware availability. Participating in DR excercises. Working with HA solution (QEDD) and backup (BRMS).

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  Cargill SACI

  May 2011 - Nov 2014

  ISeries (AS400) Support, IT Analyst

  Supporting CARGILL iSeries (AS400) all over the world, solving problems, creating ids, queues. Communicating in English. Using Ticketing tools. Following procedures. Interacting with whole Global IT team to deliver the better solution, trying to achieve customer satisfaction. Upgrading and installing OS and third party software. Interacting with vendors to ensure the software and hardware availability. Participating in DR excercises. Working with HA solution (QEDD) and backup (BRMS).

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  Randstad Argentina

  Apr 2015 - Apr 2015

  Technical Support for Electronic Voting

  - Request of voting machines to Electoral Justice.- Installation of electronic voting machines in School No. 5 Armada Argentina.- Support for trainers and delegates of the court (electronic ballots, high availability of machines, battery replacement, etc.)- Survey of school facilities (outlets, covered halls, classrooms, wifi, etc.)- Return machines to national post office.

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  Accenture

  Jun 2015 - now

  Working on IRM/DLP, to prevent data loss. Training of new joiners in the tasks needed to attend different events that normally arises in every system, viruses, lateral movements, in Splunk usage, Service Now ticketing, presenting articles with information related to the job that could affect the Company and how to prevent/correct each issue. Creating learning paths, self assessment and so on to allow a mesurement of new joiners skills. Supporting team members whenever a new situation arises to establish the path of resolution. Proposing new alerts and changes on the existing ones to adjust them to the situations detected. Show less Supporting/Administrating iSeries for different customers all over the world, solving problems, providing support tor different environments. Communicating in English. Using Ticketing tools. Following procedures. Interacting with whole Global IT team to deliver the better solution, trying to achieve customer satisfaction. Upgrading, patching and installing OS and third party software. Working with HA solutions and backup (BRMS). Programming CLs, building queries. Dealing with vendors to obtain and implement solutions to the daily hw/sw issues. Show less

  • CDP Account Manager

    Apr 2022 - now

  • Security Operations Center

    Apr 2020 - Apr 2022

  • iSeries SysAdmin/Support/Team Leader

    Jun 2015 - Apr 2020
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  Randstad Argentina

  Jul 2015 - Jul 2015

  Technical Support for Electronic Voting

  - Request of voting machines to Electoral Justice.- Installation of electronic voting machines in School No. 23 Bernardino Rivadavia- Support for trainers and delegates of the court (electronic ballots, high availability of machines, battery replacement, etc.)- Survey of school facilities (outlets, covered halls, classrooms, wifi, etc.)- Return machines to national post office

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  Tsolis Shipping & Services International

  Aug 2018 - Dec 2020

  External IT Outsourcing

  TI Programmer, network support, sysadmin and data center managerPrograming with Delphi and Firebird sql engine , end users technical support, PCss technical support, Server administrdor. Wireless network configuration. Managing a network based in Windows Server 2016 with clients running Windows 10 Pro. Hardware and software configuration and support.