Dr. Derese D. Bikila

Experience

• 

  Robe Community College

  Jul 2006 - Aug 2008

  Professor

  Taught Language and Literature, Advanced Management and Leadership Courses, Carried out Various Academic Researches, Prepared so many teaching Materials/ Modules, Led the Prospective Teachers' selection Team, facilitated and supervised the Process

• 

  Mada-Walabu University

  Sept 2007 - Feb 2010

  Taught Advanced Courses (First Degree Students), Carried out advanced research work on the Ethiopian Higher Education Institutions' Planning and Implementation Capacity, Awarded HDP (Higher Diploma As A Certified Higher Education Lecturer). Courses taught include Introduction to Business Management, Principles of Marketing, Principles of Management, Business Ethics, Principles of International Business, Business Analysis for Decision Making, Project Management, Financial Planning, Business Communications, operations management, project management, organizational management, human resource management, planning and information systems management, economics and financing of education, and other. Show less

  • Dean of Students

    Jun 2009 - Feb 2010

  • Professor, Mada-Walabu University

    Sept 2007 - Feb 2010
• 

  SEI

  May 2010 - Nov 2021

  • Overseeing a region with $38M annual sales across 16 stores and 16 operators, achieving 6% annual sales growth.• Driving customer care and increasing customer traffic through ongoing visits, increasing overall experience metrics by 14% in 2018 and 19% in 2019, focusing on methods of service with respect to speed of service, excellence, and accuracy.• Coaching 16 store leaders in daily store operation to maximize sales, increase gross profit, and improve customer satisfaction, while identifying and promoting key performing employees.• Identifying high-growth trade areas working closely with the Real Estate and Franchising departments. • Partnering with Asset Protection to minimize losses by $200K annually using audit trends, PMA, and POS analytics.• Establishing product performance measurement metrics and partnering with MM, VP, DO, and Merchandising Leader to leverage BI dashboards to analyze sales trend, take rates, and month over month growth.• Developing a market plan to increase 7Rewards loyalty app enrolment to be ranked as Top Producer of digital app enrollment over previous year while increasing fresh food sales by 13% and achieving a 42% conversion rate.• Retained to advise the logistics manager and market leader; and engaged, as a subject matter expert, in several focus groups related to digital transformation, Traffic Driving Plan and store simplification. Assisted digital, data and training teams in the creation of several apps to streamline and simplify the business consultant store quality visits. • Consulted with each store to analyze assessment scores, capture root cause operational issues, target improvement opportunities, develop, update, and execute operational plans and strategies including merchandising, fresh food concepts, fuel sales, guest experience, and store operational infrastructure to support sales growth. Show less

  • District Manager/Business Consultant

    Apr 2014 - Nov 2021

  • Operations Manager

    May 2010 - Mar 2014
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  Montgomery County Government

  Nov 2021 - now

  • Administering various economic development programs, projects, and contracts worth over $10MM a year. • Managing SBAP, IAF, MOVE, SBIR, STTR, and other economic development matching grants by the federal, state, and county governments.• Overseeing community grant training and supporting microlending projects • Outreaching to small businesses and providing technical and financial assistance. • Providing guidance and hands-on support to small businesses as needed. Receiving and reviewing grant applications for completeness and compliance; • Determining eligibility for program participation; analyzing financial statements, eligibility criteria, and related documentation to determine program eligibility and qualifying amount of financial assistance; • Payment processing; • Preparation of periodic analytical reports and data for various grant programs; • Managing and monitoring the performance of grant recipients as required; • Communicating with the business community and business resource partners as needed Show less

  • Manager, Economic Development Programs at Montgomery County Government, Maryland

    Nov 2021 - now

  • Montgomery Couny Conference Center Board Member

    Nov 2021 - now
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  Prince George's Community College

  Jan 2023 - now

  Adjunct Faculty