Tiffany Ramirez

Experience

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  Dr. Charles Cox and Assoc.

  Oct 1999 - Apr 2004

  Dental Office Manager

  Scheduling and Treatment Coordinator: Using Eaglesoft practice management software, responsible for efficiently scheduling patients, present treatment plans and complete financial arrangements. Review and update insurance benefits, process claims and post dental insurance and patient payments. HR duties include recruiting, hiring and termination of staff in all departments. Manage up to 12 team members. Report to doctor as needed about business operations and make suggestions for improvements. Show less

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  Dr. Riemer Dental Group

  Apr 2004 - Jan 2021

  Business Practice Manager

  Director of all business operations, including administrative duties, inventory control, and budget management. Identify opportunities to create sustainable practice growth, such as investing in SEO, hosting continuing education courses, and repositioning employees to more appropriate roles.Coordinate and facilitate meetings with board members, CPAs, and financial advisors. Maintain compliance with local, state, and federal regulations. Guide work teams and communicate standard operating procedures through meetings and in writing, emphasizing quality patient care and exceeding production goals. Delegate responsibilities to ensure timely completion of tasks and encourage employee accountability.Create brand awareness through marketing via social media, website development, and community outreach. Show less

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  Lemoore Myofunctional Therapy

  Oct 2011 - Apr 2018

  Marketing Manager

  Promote the myofunctional therapy services available to patients in need. Sent coorespondence to local medical providers to educate them and their patients on the benefits of orofacial therapy. Present treatment plans to patients and their parents and provide administrative support for our myofunctional therapist.

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  TDM Practice Management Dental Consulting

  Jan 2012 - Jan 2020

  Owner

  Specializing in administrative staff development and patient communications, I provide a practical, realistic guide to increasing your practice productivity. Demonstrate how to get the most out of your practice management software to improve staff communication and patient treatment acceptance. Offering doctors a personalized business plan, including how to increase your A/R, marketing strategies, and patient communication scripts.

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  Michael & Company, CPA

  Jan 2021 - now

  Firm Administrator

  Responsibilities include coordinating and facilitating board meetings, overseeing training course completion, and implementing logistical solutions to program management. Communicate standard operating procedures through team meetings and written communications. Provide IT support to the production team and enforce plans to accommodate unforeseen developments. Prepare and distribute materials, conduct software training meetings with clients and act as a liaison for written contractual agreements. Analyze production capacity and monitor WIP to ensure jobs are within the scope of the contract. Show less