Andreea Ciofu

Experience

• 

  Explora Rx

  Dec 2005 - Oct 2010

  General Manager

  Private medical clinic specialized in Radiology- CT scans and MRI investigations- Managed all business activities for a team of nine doctors, six nurses, and four staff members, especially finance, human resources, and administration.- Analysed profit and loss reports, prepared and presented quarterly financial reports, and established KPIs and bonus structure.- Hired, trained, and developed new staff members, delivering disciplinary actions when necessary.- Identified, acquired, and developed new business opportunities, business strategies, and CRM.- Evaluated and delivered cost reports for business activities.- Managed medical testing by negotiating new contracts with hospitals and pharmaceutical companies for cancer patients’ tests.- Hosted quarterly meeting with medical suppliers to negotiate pricing and manage inventory.- Promoted within eight months from PA to General Manager. Show less

• 

  Smart Space UK Ltd

  Oct 2010 - Jul 2013

  Restaurant Manager

  - Promoted seamless daily operations with a fast-paced, high-pressure environment, actively engaging with clients to address needs while overseeing staff and ensuring compliance with food safety guidelines.- Managed financial data, compiling and submitting sales, returns, and stock reports to senior leadership team.- Prepared and analysed profit & loss reports and key performance indicators (KPIs); identified opportunities to control costs and maximize revenue.- Performed all human resources functions, including hiring, training, and evaluating staff. Show less

• 

  The Money Shop UK

  Jul 2013 - Mar 2014

  Store Supervisor

  - Matched customers with financial solutions, including short-term loans, currency exchange, money and transfers; maintained accurate records of customers' accounts.- Collaborated with store manager to ensure team compliance with company procedure and policies. - Managed the production and delivery of all store audits.- Analysed profit and loss reports, delivering KPI analyses and meetings to maximize profits.- Ensured staff compliance of OFT industry regulations (data protection) and company uniform standards.- Worked as a translator, assisting non-English speaker customers, for all stores in the London region.- Promoted within six months, from Customer Sales Representative to Store Supervisor. Show less

• 

  Link Kaplan Chartered Accountants

  Jul 2014 - Oct 2014

  Assistant Accountant

  - Conducted bank reconciliation, ensuring strict compliance with GAAP.- Maintained purchase and sales ledgers for client who owned a chain of four restaurants.- Performed account collection activities.- Assisted senior accountants with year-end accounting tasks.- Contributed to preparation of tax returns for self-employed clients.

• 

  Premier Cars Group

  Nov 2014 - Mar 2017

  Management Consultant

  - Create cash flows and budgets for all accounts under management; report weekly and monthly account activities to key client contacts.- Prepare financial documents for VAT returns and year-end accounting for use by Account Management team.- Communicate key information to customers and suppliers; distribute sales invoices.- Resolve charge disputes and complaints through collaboration with internal departments, maintaining continued customer support and status updates.-Streamline business expenses and problem-solving to eliminate unnecessary expenses for drivers. Show less

• 

  Schneider Electric

  Mar 2017 - May 2021

  UC Digital & Video Events Leader

  - Oversee day to day activities of all team members, direct and functional reports- Act as Central POC for internal escalations - Manage the overall operational, budgetary, and financial responsibilities and activities under the team’s scope- Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency and output- Establish and maintain relevant KPIs, controls and feedback systems to monitor the operation of the team- Act as Level 3 in Support for all services under my scope- Hold periodic 1-to-1 sessions with each team member- Proactively and re actively maintain cutting edge technology in the audio/conferencing areas- Coordinate largest yearly digital event from technical standpoint- Mediate product integrations to fulfill internal business communication needs- Run and help with various assigned projects as needed- Represent the team and the organization in public events, conferences, fairs, etc Show less

• 

  Kollective Technology

  May 2021 - now

  Kollective is pioneering enterprise observability and optimization, powered by AI and ML, for unparalleled real user monitoring and service assurance.For the first time, IT can observe how SaaS applications are running across the network all the way to an employee's device, from cloud to edge. Put network blind spots and war rooms in the rear-view mirror as we enhance visibility, prioritize real-time remediations, optimize networks, and provide actionable insights for improved user experiences and reduced downtime across the most complex networks, ensuring the best outcome for the world's largest companies. Show less

  • Account Manager EMEA

    Feb 2023 - now

  • Service Delivery Manager

    May 2021 - Feb 2023