
Aaron Bridgemohan
Shift Supervisor

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About me
AI Assistants Technical Specialist at IBM
Education

City University of New York City College
2012 - 2016Bachelor's degree Computer Science 3.23
Experience

KFC
Aug 2009 - Mar 2011Shift Supervisor• Communicated clearly and positively with coworkers and management.• Mastered computer system for automated order taking.• Handled currency and credit transaction quickly and accurately, as well as weekly deposits.• Resolved complaints promptly and professionally.• Took initiative to find extra tasks when scheduled duties were completed.

Thomas A. Edison High School
Sept 2009 - Jun 2010Computer Technician• Provided computer help desk support on hardware/software to end users.• Performed diagnostics and troubleshooting of system issues, maintained equipment inventory lists.• Performed set-up, break-down, and transport of equipment on an as-needed basis.• Used skills and available resources to build a fully functional computer desktop.

CVS Health
Jan 2011 - Feb 2016Pharmacy Technician• Experienced in the practical application of assisting pharmacists with clerical jobs including managing cash flow, stocking shelves and managing the flow of supply.• Receive and verify prescriptions, dealing with insurance claims. • Highly skilled in managing storage and security of life saving drugs.• Comprehensive understanding of chemicals used in different concoctions and their adverse effects.

NYC School Construction Authority
Jan 2015 - Jul 2016Telecommunications intern• Troubleshooting and installation of desktop and cellular telephones.• Routine system and equipment checks on data centers and telecommunication areas. • Configuring and setup of various tablets and phones for presentation purposes.• Train customers on voicemail and features on devices.

UBS Wealth Management
Jun 2015 - Aug 2015Technology Business Analyst intern• Created mock-up designs for user friendly applications.• Track and analyze yearly budget spending to ensure of team to prevent overspending.• Assist manager on daily tasks such as uploading projects to be scoped, recording project deadlines and communication with other teams to roll out applications.

UBS
Jan 2018 - Jul 2022Global Lead: Automation and Tooling Business Analyst
Aug 2016 - Jul 2022Support Data Center Manager
Aug 2016 - Jun 2022Information Technology Risk Manager
Jan 2018 - Jul 2018

IBM
Jul 2022 - nowAI Assistants Technical Specialist
Licenses & Certifications
- View certificate

IBM Robotic Process Automation - Basic
IBMNov 2022 - View certificate

Cloud Pak for Business Automation Sales Foundation V2
IBMNov 2022 - View certificate

Global Sales School - Sales Activation
IBMOct 2022 - View certificate

IBM Robotic Process Automation Dashboard
IBMOct 2022 
ITIL Foundation Level
AXELOS Global Best PracticeOct 2020
ITIL Service Operation
AXELOS Global Best PracticeOct 2020
Certified Pharmacy Technician
Pharmacy Technician Certification BoardAug 2014
Bi-Annual Training Pharmacy tech and Pharmacy Service Associate
CVS HealthMar 2011
Web Communication Dreamweaver
AdobeJun 2010
A+ Computer Repair
CompTIAJun 2010
Languages
- enEnglish
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