Olivia Aboagye

Experience

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  Old Navy

  Apr 2019 - Sept 2019

  Brand Associate

  - Processed sales transactions quickly, accurately and drove our brand loyalty programs - Welcomed and engaged with customers throughout the store, explaining and answering product-related questions

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  Ucsb Events Center

  Oct 2019 - Mar 2020

  Events Center Employee

  - Supporting staff for all events held in the Events Center- Responsible for daily set-up and take down of equipment used- Responsible for clean up following events including custodial duties.

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  Burlington Stores, Inc.

  Oct 2020 - Jan 2021

  Brand Associate

  - Facilitated positive customer interactions around the products in the store - Processed sales transactions in a timely, cheerful manner to enhance customer experience

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  UCSB Residential and Community Living

  Jul 2021 - now

  Resident Assistant

  - Developed and cultivated an inclusive community for over 600 residents while directly connecting and mentoring over 150 residents in an environment that centered around fostering student development, addressing student needs, maintaining a safe space for all, and promoting academic excellence. - Organized and facilitated numerous creative programs that focused on addressing community needs while also providing residents with activities to form new and memorable experiences. - Provided mediation and conflict resolution support for residents and staff through active listening, counseling, exercising discretion and performing check-ins, all in a professional and timely manner. - Scheduled staff duty shifts equitably, implemented several activities to promote staff bonding. - Managed emergency procedures and residential crises to ensure the safety of all residents. Show less

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  UCSB Counseling and Psychological Services

  Nov 2021 - Jun 2023

  Personnel and Program Administrative Assistant

  - Spearheaded recruitment, hiring, and onboarding processes for both staff and student employees, ensuring compliance with UC and campus policies while achieving a 15% reduction in time-to-hire.- Coordinated and organized with the Assistant Director for training week including building the schedule, ordering supplies, or requesting other logistical items for a successful week.- Delivered comprehensive administrative and financial support to the department and Peer Program, optimizing operational efficiency and budgetary management, resulting in a 20% reduction in administrative errors.- Prepared and processed accounting paperwork, including entertainment, memberships, vendor invoices, reimbursements, Gateway, and other payments- Operated with a high degree of discretion and confidentiality, handling sensitive information per HIPAA and FERPA regulations, thereby fostering trust and integrity within the workplace. Show less

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  Associated Students of UC Santa Barbara

  Nov 2021 - Jun 2023

  - Worked closely with IVP to ensure all A.S. reps fulfilled their duties and reported to the Senate twice a quarter about the state of accountability within the association. - Consulted with over 30 Boards, Committees, and Units to discuss their relationship with their Senate Liaison in order to administer the creation, distribution, and collection of Senate Liaison evaluation forms.- Designed, distributed, and collected 24 accountability forms for Senate members to ensure that members are being held accountable.- Facilitated and reviewed individual Senator assessments in order to develop a holistic report. Show less - Ensured that the duties and responsibilities of the other committees were being fulfilled to the best of their abilities, and provided supplemental support where necessary. - Oversaw the scheduling, advertising, and execution of over 70 quarterly interviews for Associated Students committee positions as well as Student Representative positions. - Planned and coordinated Student Government-wide leadership orientation event. - Arranged and implemented quarterly retreats for the entire committee. Show less

  • Director of Accountability

    Mar 2023 - Jun 2023

  • External Chair

    Jun 2022 - Jun 2023

  • Internal Liaison of Committee on Committees

    Nov 2021 - Jun 2022
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  UCSB Peer Network

  Jan 2022 - Jun 2022

  Peer Mentor

  - Regularly connected with and advised 3-5 freshman and sophomore UCSB students. - Facilitated weekly or biweekly conversations regarding financial aid, qualities of a successful student, and tools to balance student life. - Served as an approachable, reliable, and informative resource.

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  UCSB Orientation Programs & Parent Services

  Mar 2022 - Aug 2022

  Orientation Staff Leader

  - Conducted in person and virtual freshman and transfer orientation sessions with over 3,000 participants total entering the College of Letters and Science at UCSB. - Provided 1-on-1 major specific advising for 200 students, with an emphasis on helping them understand required courses such as Chemistry 1A and Math 3A for their first year. - Spent over 40 hours leading non-academic activities such as campus tours, introductions to campus departments and resources, Q & A panels, and parent Q & A panels. - Collaborated with 30 fellow orientation staffers to develop and lead social activities and student-to-student and student-to-parent presentations. Show less

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  UCSB PBS Department

  Jan 2023 - Mar 2023

  Researcher

  Led an independent research project with 4 group members to examine the effects of attachment style and personal beliefs on emotional expressivity, perceived femininity, and perceived masculinity. Created surveys and stimuli in Qualtrics and conducted data analysis and visualization in R, RStudio, and pivot tables in Excel. Presented findings at a small conference and in an individual APA-style research report

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  GroupMe

  Jan 2023 - Apr 2023

  GroupMe Ambassador

  - Attended virtual sessions to gain industry professionals' social media and marketing savvy. - Utilized marketing strategies to market GroupMe around campus (student clubs, workshops, and campus activity fairs) through social media and peer-to-peer marketing. - Created group chats and built community in GroupMe Campus Connect (example groups: internship opportunities, networking events, major-focused resources).

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  GAOTek Inc.

  Aug 2023 - Jan 2024

  Human Resources Intern

  - Assisted the HR team in carrying out the full-cycle recruitment process.- Amplified job ad visibility and candidate engagement by strategically posting across diverse platforms, leading to a 30% rise in applicant volume and improved talent pool diversity. - Screened resumes, managed email correspondence with candidates, and entered data into the ATS.- Interview qualified candidates, inducted, and onboarded new hires. - Played a pivotal role in organizing virtual events, including agenda preparation and speaker coordination. - Implemented innovative social media marketing strategies to promote virtual events, driving a 15% increase in online engagement. Show less