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Robert Derrington

Robert Derrington

Sales Assistant

Followers of Robert Derrington311 followers
location of Robert DerringtonGreater Stoke-on-Trent Area

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  • Timeline

  • About me

    Site Reliability Engineer Team Leader at Synectics Solutions Ltd

  • Education

    • Fairfax Sixth Form

      1998 - 2005

      Activities and Societies: Rugby, Swimming, ACCA Business Challenge

    • Staffordshire University

      2005 - 2009
      Business Computing Business Studies, Information Technology, Software Development

      Bsc Hons 2.2

  • Experience

    • First Choice News and Convenience

      Mar 2003 - Jun 2005
      Sales Assistant

      Part Time Job whilst Studying.

    • Synectics Solutions Ltd

      Jul 2007 - now

      Team Leader of a Site Reliability Engineering team, providing reactive and proactive support for a SQL Server Based Fraud Prevention system. Key Tasks involve:Investigating Production QueriesIdentifying Product and Performance EnhancementsAutomation of Manual TasksObservability of Systems Maintaining Existing systems and developing new fraud prevention Systems using SQL Server. Optimising database Performance. Investigating client queries. Out of Hours technical support. Mentoring and training new developers. Resource Management of a team of 6. Provide Technical support to clients. Fix Failed Data imports. Train new Support Analysts. Provide Face to Face support in off site meetings. Provide SQL queries for MI Reporting. Out of Hours Technical Support.

      • Site Reliability Engineer

        May 2014 - now

      • Database Developer

        Jul 2009 - May 2014

      • Sira Support Analyst

        Jul 2007 - Jul 2009

  • Licenses & Certifications

    • Principles of Management and Leadership (Level 3)

      Chartered Management Institute
      Aug 2021