Stelios Zannis

Aircraft electronics engineer department of communication & navigation

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Greece

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Timeline
About me
Technical Support Manager at Printec Group
Education
- Technological Educational Institute of Athens
  1993 - 1996
  Automation and electronics engineer Electronics
  Standard electronicsElectronic design Power electronics Communications Automated systems control PLCs Logical and digital circuitsComputer technology
Experience
- Government Military Aircraft Factory
  Sept 1993 - Jun 1996
  Aircraft electronics engineer department of communication & navigation
  Maintenance & repair of military aircraft equipment communication & guidance systems
- Technocontrol S.A.
  Jan 1998 - Jan 1999
  Supervisor Technical support of Automated systems
  Installation of radio communication & guidance (GPRS) systemsInstallation & maintenance of automated climate control systemsInstallation, maintenance & repair of electronic boards in automated climate control systems ( Hospitals, Pharmaceutical ,etc)
- Mellon Technologies
  May 1999 - Dec 2010
  ATM Technical support Head
  I was responsible formanaging all the daily proceedings of the company’s technical supportand customer care. I have worked closely with the Sales Department andhave been able to identify & handle problems before they affectedcompany & customer deadlines.I have implemented ISO 9000/9001 throughout thecompany. This meant rewriting many of the company's procedures and insome cases creating new procedures, as well as making sure theintegration of the company’s systems to ERP systems, was with minimumproblems to operators. I successfully completed the transition to ERPbefore it affected the customers. Show less
- Printec Group of Companies
  Oct 2011 - Dec 2012
  Senior Electronics Engineer
  Field service engineer for Automated Payment Systems (APS). Lab repair of APS peripherals. Upgrades of APS in staging area and on the field.
- Printec Group
  Mar 2014 - now
  Team Leader of the technical department in Banking automation and solutions which includes ATM, payment systems, card printing and passbook printers. ATM and Bank Automations support.
  - Technical Support Manager
    Feb 2022 - now
  - Technical Account Manager
    May 2019 - Feb 2022
  - Team Leader Branch Automation
    Jan 2015 - May 2019
  - Senior C.S. Engineer
    Mar 2014 - Jan 2015
Licenses & Certifications
- Becoming an AI-First Product Leader
  LinkedIn
  Dec 2023
  View certificate
- Copilot in Teams: AI-Powered Collaboration
  LinkedIn
  Mar 2024
  View certificate
- What is Copilot? Get Started with Microsoft's Everyday AI Companion
  LinkedIn
  Mar 2024
  View certificate
- Jeff Dyer on Innovation
  LinkedIn
  Dec 2022
  View certificate
- Creativity: Generate Ideas in Greater Quantity and Quality
  LinkedIn
  Apr 2023
  View certificate
- Generative AI: Working with Large Language Models
  LinkedIn
  Nov 2023
  View certificate
- Articulating Your Value
  LinkedIn
  Jun 2024
  View certificate
- Copilot Studio First Look
  LinkedIn
  Apr 2024
  View certificate
- Copilot in Outlook: Maximize Your Workday Efficiency
  LinkedIn
  Mar 2024
  View certificate
- Design Thinking: Understanding the Process
  LinkedIn
  Sept 2023
  View certificate
- Copilot in Excel: Supercharge Your Productivity
  LinkedIn
  Mar 2024
  View certificate
- Building Creative Organizations
  LinkedIn
  Jul 2023
  View certificate
- Taking Ownership in Your Career
  LinkedIn
  Jun 2024
  View certificate
- Breaking Out of a Rut
  LinkedIn
  Nov 2022
  View certificate
- Creativity Boot Camp 2: Creative Fuel
  LinkedIn
  Jul 2023
  View certificate
- Artificial Intelligence and Business Strategy
  LinkedIn
  Nov 2023
  View certificate
- Get Started with Microsoft Copilot
  LinkedIn
  Mar 2024
  View certificate
- Thinking Creatively
  LinkedIn
  Feb 2023
  View certificate
- Copilot in PowerPoint: From Prompt to Presentation
  LinkedIn
  Mar 2024
  View certificate
- Microsoft 365 Chat: Get Secure Answers About Your Organization with AI
  LinkedIn
  Mar 2024
  View certificate
- Artificial Intelligence for Marketing
  LinkedIn
  Oct 2023
  View certificate
- Copilot in Word: Create and Refine Documents with AI
  LinkedIn
  Mar 2024
  View certificate
- How to Boost Your Productivity with AI Tools
  LinkedIn
  Nov 2023
  View certificate
- CMO Foundations: Driving Innovation
  LinkedIn
  Nov 2022
  View certificate
- Learning Microsoft 365 Copilot
  LinkedIn
  Mar 2024
  View certificate
- Introduction to Prompt Engineering for Generative AI
  LinkedIn
  Jan 2024
  View certificate
- Generative AI for Business Leaders
  LinkedIn
  Nov 2023
  View certificate
- Human-Centered Leadership
  LinkedIn
  Nov 2022
  View certificate
- Streamlining Your Work with Microsoft Copilot
  LinkedIn
  Mar 2024
  View certificate
- How to Manage Your Manager
  LinkedIn
  Jun 2024
  View certificate
- Inclusive Mindset (2020)
  LinkedIn
  Nov 2022
  View certificate
- Stay Lean with Kanban
  LinkedIn
  Jul 2023
  View certificate
- Unlock Your Team's Creativity
  LinkedIn
  Dec 2022
  View certificate
- Enhancing Team Innovation
  LinkedIn
  Nov 2022
  View certificate
- Leadership Mindsets
  LinkedIn
  Nov 2022
  View certificate
- Operational Excellence Foundations
  LinkedIn
  Oct 2022
  View certificate
- Managing for Results
  LinkedIn
  Oct 2022
  View certificate
- Building Accountability into Your Culture
  LinkedIn
  Sept 2022
  View certificate
- Innovating Out of Crisis
  LinkedIn
  Nov 2022
  View certificate
- Essentials of Team Collaboration
  LinkedIn
  Sept 2022
  View certificate
- Leading and Working in Teams
  LinkedIn
  Sept 2022
  View certificate
- Leading a Customer-Centric Culture
  LinkedIn
  Oct 2022
  View certificate
- Managing Team Conflict
  LinkedIn
  Sept 2022
  View certificate
- Introduction to ESG: Environmental, Social, and Governance
  LinkedIn
  Nov 2022
  View certificate
- Risk-Taking for Leaders
  LinkedIn
  Nov 2022
  View certificate
- The 10 Pillars of Customer Experience
  LinkedIn
  Oct 2022
  View certificate
- The Six Biases of Decision-Making
  LinkedIn
  Oct 2022
  View certificate
- Increasing Collaboration on Your Team
  LinkedIn
  Sept 2022
  View certificate
- Teamwork Foundations
  LinkedIn
  Sept 2022
  View certificate
- Customer Service Leadership
  LinkedIn
  Sept 2022
  View certificate
- Cloud Architecture: Core Concepts
  LinkedIn
  Jul 2022
  View certificate
- Introduction to Digital Twins
  LinkedIn
  Jun 2022
  View certificate
- Charlene Li on Digital Leadership
  LinkedIn
  May 2022
  View certificate
- Implementing an Information Security Program
  LinkedIn
  Feb 2022
  View certificate
- How Leaders Can Motivate Others by Creating Meaning
  LinkedIn
  Nov 2021
  View certificate
- SAP ERP Essential Training (2018)
  LinkedIn
  Dec 2020
  View certificate
- Machine Learning and AI: Advanced Decision Trees with SPSS
  LinkedIn
  Feb 2022
  View certificate
- Communication Foundations
  LinkedIn
  Dec 2020
  View certificate
- Blockchain Basics
  LinkedIn
  Feb 2022
  View certificate
- RPA, AI, and Cognitive Tech for Leaders
  LinkedIn
  Dec 2021
  View certificate
- Preparing for Successful Communication
  LinkedIn
  Dec 2020
  View certificate
- Finance Foundations: Business Valuation
  LinkedIn
  Nov 2021
  View certificate
- Agile Development Practices
  LinkedIn
  Feb 2022
  View certificate
- Machine Learning for Marketing: Essential Training
  LinkedIn
  May 2022
  View certificate
- Learning Cloud Computing: Core Concepts
  LinkedIn
  Feb 2022
  View certificate
- Learning to Be Approachable
  LinkedIn
  Dec 2020
  View certificate
- Introduction to Quantum Computing
  LinkedIn
  Jun 2022
  View certificate
- Building Trust
  LinkedIn
  Dec 2020
  View certificate
- Machine Learning and AI Foundations: Value Estimations
  LinkedIn
  Jan 2022
  View certificate
- Data Fluency: Exploring and Describing Data
  LinkedIn
  Nov 2021
  View certificate
- Machine Learning and AI Foundations: Decision Trees with SPSS
  LinkedIn
  Jan 2022
  View certificate
- Building Business Relationships
  LinkedIn
  Dec 2020
  View certificate
- Big Data in the Age of AI
  LinkedIn
  Dec 2021
  View certificate
- Blockchain: Beyond the Basics
  LinkedIn
  Feb 2022
  View certificate
- Communicating Nonverbally
  LinkedIn
  Dec 2020
  View certificate
- IoT Foundations: Fundamentals
  LinkedIn
  Feb 2022
  View certificate
- Develop Your Communication Skills and Interpersonal Influence
  LinkedIn
  Dec 2020
  View certificate
- Daniel Pink on Motivation
  LinkedIn
  Jul 2022
  View certificate
- Digital Transformation for Tech Leaders
  LinkedIn
  Feb 2022
  View certificate
- Foundations of the Fourth Industrial Revolution (Industry 4.0)
  LinkedIn
  Dec 2021
  View certificate
- Customer Service Leadership
  LinkedIn
  May 2022
  View certificate
- Fred Kofman on Making Commitments
  LinkedIn
  Jul 2022
  View certificate
- Finance Foundations
  LinkedIn
  Nov 2021
  View certificate
- Managing in Difficult Times
  LinkedIn
  Nov 2021
  View certificate
- Master In-Demand Skills for Technology Leadership
  LinkedIn
  Nov 2021
  View certificate
- Leading with Innovation
  LinkedIn
  Nov 2021
  View certificate
- Why Trust Matters with Rachel Botsman
  LinkedIn
  Jul 2022
  View certificate
- IoT Foundations: Standards and Ecosystems (2017)
  LinkedIn
  Feb 2022
  View certificate
- Becoming a Great Conversationalist
  LinkedIn
  Dec 2021
  View certificate
- Data Science Foundations: Fundamentals
  LinkedIn
  Oct 2021
  View certificate
- Business Collaboration in the Modern Workplace
  LinkedIn
  May 2022
  View certificate
- Developing Business Acumen
  LinkedIn
  Nov 2021
  View certificate
- Communicating with Diplomacy and Tact
  LinkedIn
  Dec 2020
  View certificate
- How to Work with a Micromanager
  LinkedIn
  Jul 2022
  View certificate
- Cloud Architecture: Core Concepts
  LinkedIn
  Dec 2021
  View certificate
- Project Management Foundations: Risk
  LinkedIn
  Nov 2021
  View certificate
- Artificial Intelligence Foundations: Thinking Machines
  LinkedIn
  Jan 2022
  View certificate
- Management Foundations
  LinkedIn
  Jul 2022
  View certificate
- Cloud Architecture: Advanced Concepts
  LinkedIn
  Dec 2021
  View certificate
- IoT Foundations: Standards and Ecosystems
  LinkedIn
  Jun 2022
  View certificate
- Coaching Employees through Difficult Situations
  LinkedIn
  Jun 2020
  View certificate
- Motivating and Engaging Employees
  LinkedIn
  Jun 2020
  View certificate
- Excel Business Intelligence: Data Modeling 101
  LinkedIn
  May 2020
  View certificate
- Building Resilience
  LinkedIn
  Apr 2020
  View certificate
- Balancing Multiple Roles as a Leader
  LinkedIn
  Sept 2020
  View certificate
- Managing Virtual Teams
  LinkedIn
  Apr 2020
  View certificate
- Microsoft Project 2016 Essential Training
  LinkedIn
  May 2020
  View certificate
- Cineo 2560 with CMDv5 and CCDM Field and Lab Repair
  EuroTechzam S.A.
  Nov 2018
- How to create a Customer Service Culture
  ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (ΕΙΕΠ) - Hellenic Institute of Customer Service
  Sept 2019
- Microsoft Teams Tips and Tricks
  LinkedIn
  Apr 2020
  View certificate
- SAP ERP: Beyond the Basics
  LinkedIn
  Dec 2020
  View certificate
- The Future of Performance Management
  LinkedIn
  Oct 2020
  View certificate
- Talent Management
  LinkedIn
  Oct 2020
  View certificate
- Performance Management: Conducting Performance Reviews
  LinkedIn
  Sept 2020
  View certificate
- Strategic Planning Foundations
  LinkedIn
  Oct 2020
  View certificate
- Creating a Culture of Strategy Execution
  LinkedIn
  Nov 2020
  View certificate
- Coaching for Results
  LinkedIn
  Sept 2020
  View certificate
- Become a Manager
  LinkedIn
  Sept 2020
  View certificate
- Improving Your Judgment for Better Decision-Making
  LinkedIn
  Sept 2020
  View certificate
- Critical Thinking for Better Judgment and Decision-Making
  LinkedIn
  Sept 2020
  View certificate
- Strategic Agility
  LinkedIn
  Nov 2020
  View certificate
- Delegating Tasks
  LinkedIn
  Sept 2020
  View certificate
- Develop Critical-Thinking, Decision-Making, and Problem-Solving Skills
  LinkedIn
  Sept 2020
  View certificate
- Become a Business Unit Manager
  LinkedIn
  Nov 2020
  View certificate
- Innovative Customer Service Techniques
  LinkedIn
  Sept 2020
  View certificate
- Strategic Focus for Managers
  LinkedIn
  Sept 2020
  View certificate
- Interpersonal Communication
  LinkedIn
  Nov 2020
  View certificate
- Managing New Managers
  LinkedIn
  Sept 2020
  View certificate
- New Manager Foundations
  LinkedIn
  Aug 2020
  View certificate
- Leading Your Team Through Change
  LinkedIn
  Sept 2020
  View certificate
- Leadership Blind Spots
  LinkedIn
  Oct 2020
  View certificate
- Performance Management: Setting Goals and Managing Performance
  LinkedIn
  Sept 2020
  View certificate
- Managing Experienced Managers
  LinkedIn
  Sept 2020
  View certificate
- GDPR compliance
  Ernest and Young
  Mar 2018
- Problem Solving Techniques
  LinkedIn
  Sept 2020
  View certificate
- Executive Leadership
  LinkedIn
  Oct 2020
  View certificate
- Using Questions to Foster Critical Thinking and Curiosity
  LinkedIn
  Sept 2020
  View certificate
- Customer Service: Serving Internal Customers
  LinkedIn
  Jul 2020
  View certificate
- Being Positive at Work
  LinkedIn
  Jul 2020
  View certificate
- Become a Senior Manager
  LinkedIn
  Sept 2020
  View certificate
- Onboarding New Hires as a Manager
  LinkedIn
  Aug 2020
  View certificate
- Critical Thinking
  LinkedIn
  Sept 2020
  View certificate
- Customer Service: Problem Solving and Troubleshooting
  LinkedIn
  Jul 2020
  View certificate
- Coaching Skills for Leaders and Managers
  LinkedIn
  Jun 2020
  View certificate
- Communicating in Times of Change
  LinkedIn
  Nov 2020
  View certificate
- Customer Service: Creating Customer Value
  LinkedIn
  Aug 2020
  View certificate
- Managing High Performers
  LinkedIn
  Jun 2020
  View certificate
- Managing Organizational Change for Managers
  LinkedIn
  Jul 2020
  View certificate
- Setting Business Unit Goals
  LinkedIn
  Oct 2020
  View certificate
- Make the Move from Individual Contributor to Manager
  LinkedIn
  Jun 2020
  View certificate
- Coaching and Developing Employees
  LinkedIn
  Sept 2020
  View certificate
- Excel: Power Pivot for Beginners
  LinkedIn
  May 2020
  View certificate
- Making Quick Decisions
  LinkedIn
  Sept 2020
  View certificate
- Leading Change
  LinkedIn
  Nov 2020
  View certificate
- Excel Business Intelligence: Power Pivot and DAX
  LinkedIn
  May 2020
  View certificate
- Leading Productive Meetings
  LinkedIn
  Aug 2020
  View certificate
- Project Management Foundations
  LinkedIn
  May 2020
  View certificate
- Digital Transformation
  LinkedIn
  Nov 2020
  View certificate
- Developing Adaptability as a Manager
  LinkedIn
  Jun 2020
  View certificate
- Project Management Simplified
  LinkedIn
  May 2020
  View certificate
- Igniting Emotional Engagement
  LinkedIn
  Jun 2020
  View certificate
- Managing Experts
  LinkedIn
  Jun 2020
  View certificate
- Managing Stress for Positive Change
  LinkedIn
  Apr 2020
  View certificate
- Leading at a Distance
  LinkedIn
  Apr 2020
  View certificate
- Managing High Potentials
  LinkedIn
  Jun 2020
  View certificate
- Leadership Advantage
  Being Essential Consulting SA
  Jun 2018
- Excel Business Intelligence: Power Query
  LinkedIn
  May 2020
  View certificate
- Strategic Thinking
  LinkedIn
  Jun 2020
  View certificate
- Leading Virtual Meetings
  LinkedIn
  Apr 2020
  View certificate
- V-Banking
  ΕΛΛΗΝΙΚΟ ΙΝΣΤΙΤΟΥΤΟ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ (ΕΙΕΠ) - Hellenic Institute of Customer Service
  Feb 2020
- Take a More Creative Approach to Problem-Solving
  LinkedIn
  May 2020
  View certificate

Stelios Zannis

Timeline

About me

Education

Technological Educational Institute of Athens

Experience

Government Military Aircraft Factory

Technocontrol S.A.

Mellon Technologies

Printec Group of Companies

Printec Group

Technical Support Manager

Technical Account Manager

Team Leader Branch Automation

Senior C.S. Engineer

Licenses & Certifications

Becoming an AI-First Product Leader

Copilot in Teams: AI-Powered Collaboration

What is Copilot? Get Started with Microsoft's Everyday AI Companion

Jeff Dyer on Innovation

Creativity: Generate Ideas in Greater Quantity and Quality

Generative AI: Working with Large Language Models

Articulating Your Value

Copilot Studio First Look

Copilot in Outlook: Maximize Your Workday Efficiency

Design Thinking: Understanding the Process

Copilot in Excel: Supercharge Your Productivity

Building Creative Organizations

Taking Ownership in Your Career

Breaking Out of a Rut

Creativity Boot Camp 2: Creative Fuel

Artificial Intelligence and Business Strategy

Get Started with Microsoft Copilot

Thinking Creatively

Copilot in PowerPoint: From Prompt to Presentation

Microsoft 365 Chat: Get Secure Answers About Your Organization with AI

Artificial Intelligence for Marketing

Copilot in Word: Create and Refine Documents with AI

How to Boost Your Productivity with AI Tools

CMO Foundations: Driving Innovation

Learning Microsoft 365 Copilot

Introduction to Prompt Engineering for Generative AI

Generative AI for Business Leaders

Human-Centered Leadership

Streamlining Your Work with Microsoft Copilot

How to Manage Your Manager

Inclusive Mindset (2020)

Stay Lean with Kanban

Unlock Your Team's Creativity

Enhancing Team Innovation

Leadership Mindsets

Operational Excellence Foundations

Managing for Results

Building Accountability into Your Culture

Innovating Out of Crisis

Essentials of Team Collaboration

Leading and Working in Teams

Leading a Customer-Centric Culture

Managing Team Conflict

Introduction to ESG: Environmental, Social, and Governance

Risk-Taking for Leaders

The 10 Pillars of Customer Experience

The Six Biases of Decision-Making

Increasing Collaboration on Your Team

Teamwork Foundations

Customer Service Leadership

Cloud Architecture: Core Concepts

Introduction to Digital Twins

Charlene Li on Digital Leadership

Implementing an Information Security Program

How Leaders Can Motivate Others by Creating Meaning

SAP ERP Essential Training (2018)

Machine Learning and AI: Advanced Decision Trees with SPSS

Communication Foundations

Blockchain Basics

RPA, AI, and Cognitive Tech for Leaders

Preparing for Successful Communication

Finance Foundations: Business Valuation

Agile Development Practices

Machine Learning for Marketing: Essential Training