Experience

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  Department of national defence

  Jan 1983 - Jul 2006

  Sergent flight engineer

  Mostly responsible for the day to day activities of a Section of 15 Flight Engineers.Often provided bottom-line oriented solution and suggestions to the upper management. Outlook, Excel, PowerPoint and Word are some tools that I worked with every day. Leadership qualities is a must for such position.

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  Carefusion

  Jul 2006 - Jul 2012

  Supervisor

  CareFusion Supervisor responsible for coaching and providing performance feedback and recognition to employees in a team and keeps management informed of issues. Hire and train new agents for the call centrePerformed applicant interviews when neededManage and supervise group of agents who support the Pyxis product lineLed a team of 10 to 12 techniciansMaintained liaison with high-profile customersPerform employee evaluations monthly, Semi-annually and yearlyManaged customer complaints and follow-upHandle critical issues and escalations, answer calls on the emergency lineEnsured optimal results in terms of service levels and key performance indicatorsConducted performance evaluationsResponsible for timesheet verifications and approvalAchieve business objectives and performance goals while ensuring operational efficiencies through planningLiaison on a daily basis with our sister office in San Diego to plan daily activitiesAssigned to Critical Customer Accounts throughout Canada and the US Show less

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  Looking

  Sept 2012 - Feb 2013

  Self employed

  Maintenance person

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  Msi gestion immobilière

  Feb 2013 - Sept 2013

  Director of operations

  Oversees the company's day to day operations,my primary task is to ensure that the company runs as smoothly and effectively as possible. I spend most of the day reviewing company procedures and protocols to try and catch any weaknesses in the company's operation.I am responsible for carefully watching the company's progress in order to ensure that the guidelines we have are working for the benefit of the company and its employees. I am responsible of the hiring process.

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  Gestion immobilière lafrance & mathieu

  Sept 2013 - Sept 2023

  Supervisor

  On my day to day job, I am responsible for several properties and supervise the maintenance technicians who make some repairs.Property management is also physical management of the structures and outdoor areas. Landscaping, electrical, plumbing, roof, walls, appliances, and much more are all part of the physical property. The property manager must maintain relationships with contractors and repair companies, budget capital expenditures, and monitor the quality of all repairs and maintenance. Being a supervisor also involve monthly meetings with the Condominium administrators.Responsible to manage a $500,000,00 maintenance budget for several properties. Show less

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  Gestion immobilière lafrance et mathieu inc.

  Sept 2013 - now

  Chargé de projets