Experience

• 

  Us army

  Apr 1991 - May 1995

  Preventive medicine
• 

  Flightsafety international

  Jul 1995 - now

  Manage 4 other Account Managers while also continuing being Account Manager for 5 business units. Supported five Business Units for all IT needs, primarily is SAP platform. This role also includes Business Analyst, Project Management and Implementation Manager duties. Project Manager for all IT projects within the SAP space. Major initiatives included Inventory Management Module and major R3P enhancements. Performed Performance Improvement events using Lean Six Sigma methodologies and determined business requirements to support event outcomes. Included Project Manager for SAP CRM implementation. Coordinated projects between business units and IT for SAP and legacy systems. SD/MM Project Lead and Business Analyst for original SAP implementation. Supported system until platform stabilization.

  • Director, Business Relationship Management

    Sept 2022 - now

  • Lead Business Architect

    Nov 2020 - Sept 2022

  • Director Account Management

    Aug 2016 - Nov 2020

  • IT Account Manager

    Apr 2014 - Aug 2016

  • IT Project Manager

    Jun 2012 - May 2014

  • Senior Business Analyst

    Apr 2007 - Jun 2012

  • Project Coordinator

    Mar 2004 - Apr 2007

  • SAP Business Analyst

    Jul 2000 - Mar 2004

  • Business Process Analyst

    Sept 1999 - Jun 2000

  • Collections

    Mar 1999 - Sept 1999

  • Customer Support

    Jul 1995 - Mar 1999