Experience

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  Wincor nixdorf

  Mar 2015 - May 2015

  Junior product support engineer

  Taking part in projects based on TP.Net infrastructure for retail clients.Solving queries and technical issues reported by Wincors clients.Maintaining database integrity, creating SQL queries and creating reports/documentation.

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  Wincor nixdorf

  Jul 2015 - Aug 2015

  Second line support engineer

  Corresponding to the one mentioned below plus:- Maintaining calls from technicians sent directly to the site to solve issues reported by the client

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  Lingaro

  Oct 2015 - Apr 2017

  Associate consultant

  Webforge project:- Servers and applications administration which allows Continuous Integration approach in work projects- Managing Jenkins, Gerrit, Docker infrastructureKnime project:- Managing internal and external KNIME platform update server and general updates.- Creating KNIME installers using NSIS software- Creating test cases and test case scenarios- KNIME user supportAdvanced Analytics Platform:- AAP administration with TIBCO software- Maintaining stable and constantly updated environment for Tibsco Spotfire Statistical Serverand R language- Maintaining and administration of services, that operates on big SQL databases (millions of records)- Creating documentation Show less

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  Elavon, inc.

  May 2017 - Nov 2019

  Business technology analyst

  Working as a part of USA based team of specialists, maintaining Instant Decisions project.- Testing services either for product launches (Elavon) or new partner integrations- Creating test cases and test case scenarios for partner API integration and onboarding process- Working with JSON and XML API submissions- Resolving production environment issues and incident management, escalation, monitoring of systems- Reviewing problems reported, prioritizing and researching these problems, determining thesolutions, and solving them- Creating test cases and test case scenarios for applications in development- Creating documentation Show less

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  Fudo security

  Jan 2020 - Jun 2021

  Technical support engineer

  - Operating on custom created PAM solution for FUDO clients and partners.- Cooperation with Development Team and QA Team in identifying and solving unusual issues.- Analyzing and answering Clients’ queries and technical problems.- Keeping contact with Clients, at times, personal within business trips.- Reviewing problems reported, prioritizing and researching these problems, determining the solutions, and implementation of solutions.- Contribution to products implementations and environment integration.- Preparing software testing environment.- Actively using said testing environment to determine and recreate bugs appearing in PAM software.- Documenting processes and procedures required for support. Show less

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  Smart pension

  Jul 2021 - now

  It operations engineer