
Timeline
About me
Business Program Manager at Microsoft South Africa | Project Coordinator | Business Support | Integrated Communication | Customer Service.
Education

Tshwane university of technology
2018 - 2022Advanced diploma integrated communicationAdDip in Integrated Communication provides students with an opportunity to gain valuable and specialised theoretical knowledge, sophisticated practical communication skills and practical experience in the interdisciplinary field of Business Communication. Students will demonstrate applied competencies in creating and using messages to generate meaning within and across various contexts,cultures, channels and media.
Experience

Department of correctional services south africa
Mar 2020 - Jan 2021Communication traineeAs a Communications (WIL) Intern my responsibility was to assist in ensuring corporate image is achieved, facilitate branding during events, writing and publishing articles for internal coverage. Organising awareness campaigns, and taking pictures during events and researching media enquiry responses.

S.a department of education
Jan 2021 - Jun 2021Administrative assistantMy responsibilities included making copies and managing the storage. Co-ordination and distribution of copies. assisting with admin related in the school. Assist the school with the capturing of data, ensure SASAMS data is captured correctly, including other data required by the school. Assisting with the management and implementation of the school procurement of any goods and materials. To assist with the coordination of the delivery of technology and computer related programmes in school.

Cape union mart group
Sept 2021 - Apr 2022Sales assistantMy responsibilities included customer care inside the store; Receiving, counting, recording and issuing of stock. Assisting with stock takes to other stores in Cape Union Mart. Maintaining and controlling of promotional items and marketing material in-store, upholding visual merchandising standards in order to optimize sales and driving sales by identifying opportunities to increase turnover.

Gauteng department of education
Jun 2022 - May 2023Administrative assistantMy responsibilities included Administration support to the center & learner registration in the district office. Online admission process. Co-ordination of circuit admission. Participation in strategic planning of the circuit and arranging meetings for circuit IDS team. Collating minutes in circuit meeting. Assisting in writing reports of the circuit. Liaison with circuit Principals on circuit related activities. Dealing with queries on the phone and face to face. Assisting parents with learner’s school placement within the district during the year. Show less

Microsoft
Jan 2024 - Jan 2025Business program managementAs a dedicated Business Program Manager at Microsoft South Africa, I leverage my extensive project management skills, including business support, data analysis, and cross-functional team collaboration, to contribute to the success of dynamic projects. I provide comprehensive support for two Enterprise Commercial Managers in Africa, managing and organising Rhythms of Business (RoB), and creating compelling corporate presentations for both external and internal stakeholders. I excel in crafting and managing comprehensive agendas and briefings for executive visits, coordinating travel, meetings, and event schedules to maximise efficiency and ensure seamless execution of business objectives.Key Responsibilities:Managing and organising Rhythms of Business (RoB), including scheduling and facilitating regular meetings, sharing agendas, and ensuring timely communication and follow-up. Creating compelling and impactful corporate presentations utilising advanced design and data visualisation techniques to effectively communicate key messages, drive engagement, and support decision-making processes. Defining and tracking success criteria and performance metrics using MSX and PowerBI, focusing on quality, adoption, usage, impact, and effectiveness. Monitoring Pipeline Hygiene and data insights on Azure Consumed Revenue. Providing onboarding and training for new team members, facilitating smooth transitions and enabling them to quickly integrate into their roles. Assisting in working with cross-functional stakeholders to design programs from initiation to delivery, improving operations of existing programs by applying industry methodology. Successfully led a cross-functional team to deliver a high-impact project that resulted in a 20% increase in operational efficiency. Engaged with key stakeholders to gain buy-in for a new business initiative, resulting in a successful launch and a 15% increase in customer satisfaction. Show less
Licenses & Certifications
- View certificate

Google data analytics professional certificate (v2)
CourseraJun 2025 
Microsoft certified: career kickstart program
MicrosoftOct 2024- View certificate

Microsoft certified: dynamics 365 fundamentals (crm)
MicrosoftNov 2024 - View certificate

Microsoft certified: security, compliance, and identity fundamentals
MicrosoftOct 2024 
Excelerate project management associate
ExcelerateMar 2025
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