Experience

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  Subway

  Dec 2011 - Feb 2014

  Sandwich artist
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  Europacific / pirongia service station

  Mar 2013 - Nov 2013

  Office administrator
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  New zealand couriers

  Feb 2014 - Aug 2014

  • Account management of existing customers• Cold calling to gain potential business• Maintain customer records• Providing assistance to the field reps through booking appointments and creating proposals• Gain market knowledge of competitors and identify business to be gained• Carry out required reporting • Conversing with customers via phone• Booking courier pick-ups• Inputting ticket orders• Reverse logistics (item returns –e.g. wine and toners)• Tracking items• Organising ‘special’ pick-ups and deliveries (medical, heavy items etc.)• Re-labeling ‘card lefts’• Investigating un-deliverable freight• Despatch and unallocated bookings• Lodging investigations into missing/damaged/late freight

  • New Business Telesales Representative

    Apr 2014 - Aug 2014

  • Customer Service Representative/Dispatch

    Feb 2014 - Apr 2014
• 

  Hirepool

  Aug 2014 - Jan 2017

  Customer service representative

  • Managed the financial administration for the business including branch forecasting, debtors, and creditors• Performed asset management and coordination tasks for events such as V8 Supercars, Regional & National Fieldays, Cricket & Soccer World Cups • Liaised and coordinated with external suppliers• Conducted staff training both locally and nationally, and provided cover for staff throughout the company across various businesses• Coordinated and executed theme concepts for various publications including NZ Weddings Magazine, Bride & Groom Magazine, She Said Yes, and Oh! Such Style Show less

• 

  Classic builders

  Feb 2017 - May 2024

  • Accurately capturing, forecasting, and scheduling the construction workflow for the Waikato region on multiple live platforms• Managing three direct reports who are responsible for client communication, selections and build administration to ensure builds run smoothly and with an exceptional client experience • Providing support to the regions sales and operations teams• Managing the remedial processes for the region• Creating & overseeing the regions House & Land packages• Sourcing land opportunities for development• Developing and maintaining strong positive relationships with key stakeholders including 11 district councils, suppliers, contractors, and clients• Coordinating and advising on various developments within the company including remedial management, subcontractor engagement, performance management and continuous improvement. Show less • Development and management of House and Land Packages (scheme/design management, creation of Building Specifications, acquisition of kitchen, landscaping, drainage and heat pump quotes & layouts, management of marketing information incl flyers, subdivision maps, websites & trademe listings)• Management of remedial work (logging, tracking and subsequent reporting of all remedial maintenance work) • Regional support and document co-ordination for Health & Safety, Accounts Payable & Receivable.• Regional support of Sales, Construction, Senior Management & Marketing teams. • Project support & co-ordination (administration support for Bupa Te Rapa project, Classic Builders Annual Golf Tournament) Show less • Data entry and administrative support for Colour department • Management and entry of purchase orders• Organisation of Health & Safety Documents and Construction information for all builds• Entry and co-ordination of Compliance documents (Records of Work, Memorandums, Producer Statements, Warranties)• Sales support (creation of variations to contract documents, data entry of client leads)• Handover packs (compilation of producer statements & warranties, required keys & remotes, property specific information packs for settlement and handover of all builds)• Miscellanous office duties Show less

  • Build Support Manager

    Jan 2020 - May 2024

  • Building Coordinator

    Jun 2018 - Jan 2020

  • Administration Coordinator

    Feb 2017 - Jun 2018
• 

  Lockerbie estate

  May 2024 - now

  Construction operations manager

  Growing the existing Lockerbie Estate brand into launching and managing a residential construction business for delivery of the remainder of the development as well as Lockerbie Retirement Village.