Experience

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  Freelancing

  Dec 2019 - May 2023

  Freelancer (writer & team leader)

  ● Create engaging and informative content for various clients and industries, adhering to project requirements, style guidelines, and deadlines.● Conduct thorough research on assigned topics to ensure accuracy ● Develop compelling headlines, hooks, and introductions to capture readers' attention and drive engagement.● Edit and proofread own work for grammar, spelling, punctuation, and consistency, ensuring high-quality deliverables.● Lead a team of freelance writers, assigning projects, providing feedback, and ensuring high-quality work that meets client expectations.● Effectively communicate project requirements, deadlines, and guidelines to team members, ensuring clarity and accountability.● Conduct regular team meetings to provide updates, share best practices, and foster a collaborative work environment.● Coach and mentor team members, providing guidance on writing, research, and client management.● Monitor project progress, track team performance, and ensure timely delivery of assignments. Show less

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  Exploring smiles

  Feb 2020 - Jul 2023

  Graphic designer

  ● Create visually compelling and impactful designs for social media marketing and promotion● Develop creative concepts, layouts, and design solutions that effectively communicate key messages

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  Access group ltd.

  Sept 2020 - Dec 2020

  Business acquisition specialist

  ● Maintain accurate records of sales activities, including customer interactions, sales calls, and deals closed on excel● Provide regular reports to management on sales performance● Actively prospect and generate leads through cold calling and networking.● Effectively communicating product features, benefits, and value proposition● Follow up with leads and prospects in a timely manner, nurturing relationships and guiding them through the sales process.● Maintain a thorough understanding of the company's products or services, pricing structures, and promotional offers to effectively address customer inquiries and objections.● Continuously improve sales skills through ongoing training, self-study, and participation Show less

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  Viva security ltd.

  Jun 2021 - Jan 2022

  ● Foster strong relationships with clients and key stakeholders, proactively addressing service-related issues, and continuously seeking feedback to drive service excellence.● Collaborate with sales and marketing teams to develop service offerings, pricing strategies, and promotional campaigns that align with operational capabilities and customer demands.● Lead and manage a team of operational staff, providing guidance, training, and performance feedback to ensure high-quality service delivery and customer satisfaction.● Coordinate with vendors and suppliers to ensure timely delivery of services in line with operational requirements.● Oversee customer service operations, including complaint resolution processes etc.● Prepare and present reports on operational performance.● Attending and conducting meetings with manager and clients. Also preparing meeting minutes. Show less ● Evaluate training effectiveness using methods such as assessments, quizzes, and feedback forms, and modify training materials or delivery methods based on results.● Conduct training sessions for employees to enhance engagement and knowledge retention.● Deliver training on a wide range of topics, such as onboarding, leadership development, technical skills, compliance● Provide coaching and feedback to individuals or groups to enhance their learning and performance.● Monitor and track training participation, completion, and overall progress of employees, maintaining accurate training records and reports. Show less

  • Operations Controller

    Aug 2021 - Jan 2022

  • Training Manager

    Jun 2021 - Aug 2021
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  Ovixo llc

  Feb 2022 - Dec 2022

  ● Represent the manager in meetings, presentations, or other engagements as needed.● Prepare reports and documentation as required.● Assist the manager in crisis management, problem-solving, and decision-making, demonstrating adaptability and resilience in challenging situations.● Support the manager in planning, organizing, and coordinating daily operations to ensure efficient and effective functioning of the department or team.● Foster a positive work environment, promoting teamwork, motivation, and employee engagement within the team or department.● Facilitate effective communication channels, ensuring timely dissemination of information, feedback, and updates to team members Show less ● Accurately document sales activities, such as customer interactions, sales calls, and closed deals, utilizing Excel for record-keeping purposes.● Regularly report on sales performance to management, ensuring timely and comprehensive updates.● Proactively seek out and generate leads through cold calling and networking activities.● Maintain regular communication with leads and prospects, nurturing connections and offering support during the sales process.● Communicating with clients through emails and calls.● Generating leads Show less

  • Deputy Manager

    Aug 2022 - Dec 2022

  • Business Development Specialist

    Feb 2022 - Jul 2022
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  Bahauddin zakariya university

  Jan 2023 - Jun 2023

  Academics head

  ● Provide leadership and direction for academic initiatives within the student forum● Coordinate and organize academic events and seminars to foster student engagement, promote learning opportunities, and address student academic needs.● Serve as a liaison between students and faculty, collaborating to address academic concerns, provide feedback● Collaborate with the student forum executive team to develop and implement academic programs and initiatives that enhance the overall student experience.● Collaborate with faculty advisors, academic departments, and student organizations to facilitate interdisciplinary collaborations and academic partnerships. Show less

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  Ismmart group of industries (pvt) ltd

  Jul 2023 - now

  Assistant sales manager

  ● Utilized various sales techniques to persuade customers to purchase products andservices● Developed scripts and processes to improve customer service efficiency and reduceresponse time● Established and maintained relationships with key clients, resulting in increased customerloyalty● Delivered effective and engaging sales presentations that resulted in an increase in sales