Experience

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  Price waterhouse

  Oct 1994 - Mar 2000

  Principle consultant
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  Ernst & young

  Apr 2000 - Jul 2001

  Sr. manager
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  Argent mortgage

  Mar 2003 - Dec 2004

  Business strategies director

  • Structured PMO for Sales and Marketing and Business analytics to best support a national sales force, national marketing campaigns, and fraud and business analytics. Directly managed vendors, change management, program risks, end-user testing, schedules and budgets.• Increased sales force efficiency by deploying a mobile solution allowing brokers to access real time performance and loan portfolio data.

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  Accenture

  Jan 2007 - Nov 2008

  Director of project management

  Toyota Financial Services• Designed and built a Project Management Center of Expertise including staff augmentation, screening, hiring, training, performance measurement and separation processes.• Dramatically improved relationships between business and technology groups by involving each in architectural aspects of the project management service organization, and incorporating performance measurement feedback into operational processes.Farmers Insurance Group• Strategy PMO Manager with work stream and delivery oversight for an initiative to define a customer relationship road map direction on capital expenditures of $200 Million over 3 years• Overall responsibility for project planning, vendor contract management, resource planning and budget for two project totaling two million dollars. Planning and budgetary control encompassed the efforts of eighteen staff including partners, senior managers and staff. Show less

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  Healthshield staffing associates

  Jun 2009 - Aug 2010

  Operations director

  • Invited to join a pharmacist and tech staffing start-up as director of operations. Developed methods and implemented approaches for growth, market development, cloud-based technology, recruiting, vendor management and applicant management.

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  Toyota financial services

  Aug 2010 - Mar 2011

  Sr. project manager

  • Directed an initiative to improve Toyota’s ability to manage dealer credit risk and improve quantitative methods for assigning risk and calculating required reserves.

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  Kinecta federal credit union

  Mar 2011 - Sept 2012

  Pmo director

  • Structured PMO to optimize portfolio prioritization for seven business units and to more effectively align resources to credit union objectives.• Focused on initiatives that directly supported strategic objectives and included customer service, revenue enhancing, regulatory, cost reduction and operating targets.• Developed KPIs and scorecard to measure IT and PMO performance and benchmarked against external CMMI model to gauge maturation progress.• Recommended IT organizational changes to more effectively deliver project management services, application development, and business analysis capabilities to our business units. Show less

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  Directv

  Aug 2013 - Feb 2015

  Program manager

  • As part of customer retention and “view anywhere” strategies, lead an initiative to deliver video purchase, download and view capabilities for mobile and desktop devices. Key objectives included a reduction in customer churn thru enriched product experience, revenue lift, and meeting competitive pressures.• Trusted with leading a FCC mandated compliance initiative to deliver enhanced closed-captioning capabilities across all DirecTV delivery platforms including mobile (iOS, Android), and desktop platforms. Show less

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  Resources global professionals

  Feb 2015 - Oct 2015

  Program manager

  • Directed an initiative to consolidate business processes, vendor platform, and business rules for corporate giving and employee engagement across all US affiliates and impacting over 34,000 employees.• Engaged national leaders from marketing, finance, government relations, manufacturing and engineering to bridge cultural gaps to execute an RFP process to select a single SaaS vendor to support employee giving programs and corporate grant management.

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  Fox networks group

  Nov 2015 - Jun 2018

  Program director

  • Invited by IT SVP to lead a mission critical initiative to replace legacy ad-sales and trafficking systems with an industry leading end-to-end solution. Established a governance structure and built a diverse and highly effective team based in Los Angeles, New York and Europe.• Introduced and developed an Objectives and Key results (OKR) strategy to increase IT organizational alignment to key enterprise and business unit objectives. Developed a road map to establish the IT organization as a center of excellence for OKR concepts and execution.• Proactively developed a future state IT organization model to assist new CIO with transitioning and increasing IT organizational focus on business relationships, to optimally align IT resources with business initiatives, and to formally invest in technology innovation.• Established and executed a program governance structure to drive major changes to planning and scheduling of live, and studio sports entertainment productions.• Lead an effort to assess and recommend process and technology changes in support of IT Demand Management, and delivered a BRM dashboard to support business partner relationships. Show less

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  Bti llp

  Oct 2018 - now

  Property managment executive