Juvens J. MUHIRE

Experience

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  Kepler Kigali

  Jun 2014 - Aug 2016

  Teaching Assistant

  My contribution in this role:Prepared class materials, quizzes, and assignments. Provided grading and feedback, mentored students towards academic success, and organized workshops and small group discussions.

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  SafeMotos

  Oct 2016 - Jan 2017

  Sales Team Lead
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  EarthEnable

  Mar 2017 - Jul 2017

  Sales Associate
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  Kasha Global, Inc.

  Oct 2017 - Jul 2020

  My contribution in this role:Designed and executed sales strategies, achieving targets through agent networks and marketing campaigns. Managed agent performance, developed promotion campaigns, and created commission structures. Recruited, trained, and monitored sales agents to drive growth.

  • Offline Events and Sales Lead

    Sept 2019 - Jul 2020

  • BOP Sales Lead

    Jan 2019 - Sept 2019

  • Sales Agent Officer

    Apr 2018 - Dec 2018

  • Social Impact Officer (Reports and Training Material Development Lead)

    Oct 2017 - Apr 2018
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  One Acre Fund

  Feb 2021 - Mar 2022

  Product Specialist

  One Acre Fund is a social enterprise that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.My contribution in this role:Oversaw the product lifecycle and stakeholder engagement. Analyzed performance data to refine strategies, maintained product dashboards, and developed training materials to boost adoption and satisfaction. Managed supplier relationships and supported product deliveries and financial transactions Show less

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  RwandaEQUIP

  Mar 2022 - Jun 2023

  Program Manager, Operations

  RwandaEQUIP is the Government of Rwanda’s transformative programme to make the country’s basic education system globally competitive.My contribution in this role:Defined program scope and developed work plans for operations across 250 schools. Managed budgets, recruited staff, and ensured effective program implementation and evaluation. Coordinated with senior management and adjusted schedules as necessary, supporting staff and stakeholder management. https://rwandaequip.org.rw/ Show less

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  Educate!

  Jun 2023 - Dec 2023

  Program Manager

  Educate! tackles youth unemployment by partnering with youth, schools and governments to design and deliver solutions that equip young people in Africa with the skills to attain further education, overcome gender inequities, start businesses, get jobs, and drive development in their communities. Our goal is to design skills-based, post-primary education and employment solutions which impact youth life outcomes sustainably and at scale.Summary of my contribution in this role: Led the implementation of the Entrepreneurship Skills Training Program, coaching 125 master trainers and collaborating with the Rwanda Education Board. Enhanced the entrepreneurship curriculum across 661 A' level schools, ensuring high adoption and completion rates. Managed a team of 5 Program Officers and 48 Youth Leaders, oversaw the design and execution of new learning materials, and handled program budgeting and coordination. Show less

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  KOKO Networks

  Mar 2024 - Jun 2024

  Commercial Analyst

  KOKO Networks is an emerging markets climate technology company that exists to imagine and deliver technology that transforms life in the world’s fastest growing cities. KOKO Fuel, the first consumer offering, serves millions of Africans with sustainable bioethanol cooking fuel every day.Summary of my contribution in this role:Spearheaded accomplishments by strategically developing clear trading terms and incentives for agents, optimizing commission payments, and ensuring regulatory compliance. Collaborating with stakeholders, I set motivating targets for agents, resulting in improved performance. I addressed agent complaints, enhancing overall satisfaction, and analyzed staff remuneration structures to ensure competitiveness. Played a key role in setting performance targets for staff, administering transparent incentive systems, and generating insightful performance reports, fostering a culture of continuous improvement within the organization. Show less

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  TeKnowledge

  Sept 2024 - Jan 2025

  Critical Situation Manager

  TeKnowledge: a global leader in providing comprehensive solutions for the digital ageMy contribution in this role was:Served as a primary contact for customers with complex issues, focusing on resolution and customer experience improvement.Managed projects to improve resolution times, customer satisfaction, and efficiency.In escalations, facilitated communication, documented actions, and coordinated stakeholders to drive resolutions.Collaborated with internal teams and partners to resolve technical issues.Developed and maintained relationships with key stakeholders including senior leadership.Identified systemic issues and developed process improvements to enhance customer satisfaction.Created executive summaries outlining customer problems, business impact, and resolution status.Identified recurring issues and devised strategies to address them. Show less

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  African Management Institute

  Jan 2025 - now

  Community Engagement Manager

  AMI is pioneering practical business and management learning for Africa. We equip entrepreneurs with key tools to build their businesses, we help companies build motivated and productive workforces, and we run work-readiness and entry-level programes for young people starting their careers.This role focused on building strong relationships with district-level authorities and ensuring project alignment with local government priorities. It also involved managing a team to provide business support services to small businesses.Key Responsibilities:Builds and maintains relationships with district officials.Acts as the primary liaison between the project and district stakeholders.Advocates for project objectives in regional and district forums.Ensures project compliance with government regulations.Leads and manages a team delivering business support services.Provides guidance and training to team members.Fosters a collaborative and innovative team culture.Oversees project execution and ensures alignment with goals.Coordinates with community partners to facilitate service delivery.Mobilizes and engages local stakeholders.Monitors project progress and addresses implementation challenges. Show less