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Samhitha Revanasiddappa

Samhitha Revanasiddappa

Internship

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location of Samhitha RevanasiddappaPhoenix, Arizona, United States

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  • Timeline

  • About me

    ApplicationSoftware Engineer with 5.5 years of experience.Troubleshooting, Monitoring, Root cause analysis, incident management, scheduling, reports generation. Can join immediately.| Currently on H4 EAD visa

  • Education

    • Cordial high school bangalore

      -

    • Reva Institute of Engg. & Tech., BANGALORE

      2012 - 2016
      Bachelor of Engineering (B.E.) Information Technology

      Activities and Societies: Charity,cultural events

  • Experience

    • Altiostar Networks India Pvt. Ltd

      Jan 2015 - Feb 2015
      Internship

      Studied and Implimented Python on small projects.

    • Intelliswift Software

      Nov 2016 - Mar 2018
      Software Engineer

      Streamlined support process by creating detailed documentation and knowledge based articles for common issues.

    • Talisma

      Apr 2018 - Mar 2019
      Software Engineer

      Good knowledge in understanding the business requirement.Planning the upgrades and server migration activities.Good relationships with clients and handled critical incidents for various activities.Good knowledge on SSRS reports.Responsibilities include implementation of solutions for customers business requirements.DB scripts for requested information.Have worked on monitoring tools such as Cntrl M and Grafana.

    • Umlaut company

      Mar 2019 - Sept 2021
      Software Engineer

      Client:AirbusWorking Experience as a Production Support Engineer. ▪ Worked on incoming user aqueries. Maintain KPI and ensure utmost customer satisfaction. ▪ Worked on the troubleshooting of the issues related to the product airnavX, AirN@V V3, JCP. ▪ Report generation and Weekly Updates to Support Leader and Business Focal based out of Toulouse. ▪ Have worked on the Redline tool for the escalated tickets. Have received appreciation for working on Redline tool. ▪ Interact with Airlines, MROs to aid on the reported queries. ▪ Provide training on products to customers via Webinars. ▪ Have created monthly quality reports for audits. Show less

    • Experis

      Sept 2021 - Jul 2022
      Production Support Engineer

      Client: IBMWorking Experience as a Production Support Engineer. ▪ Worked on incoming user queries. Maintain KPI and ensure utmost customer satisfaction. ▪ Worked on the troubleshooting of the issues related to the product airnavX, AirN@V V3, JCP. ▪ Report generation and Weekly Updates to Support Leader and Business Focal based out of Toulouse. ▪ Report generation and Weekly Updates to Support Leader and Business Focal based out of Toulouse(France).

  • Licenses & Certifications

    • App design prototyping

      Creative infotech

    • Big data and hadoop

      Finland Labs

    • SAFe Agilist Certification

      Scaled Agile, Inc.
      Oct 2019

    • Introduction to Linux

      LinkedIn
      Mar 2023
      View certificate certificate

  • Volunteer Experience

    • i3 delegate

      Issued by Inspiration Unlimited on Feb 2013
      Inspiration UnlimitedAssociated with Samhitha Revanasiddappa