Syafiqur Rochman

Experience

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  Dell Technologies

  Jan 2013 - Mar 2015

  L2 Service desk

  IT Infrastructure provisioning supportMonitoring Interface from server support for analayzing and troubleshoot software and hardware problemssupport for analyzing and troubleshoot networks related problems (WAN and LAN)IT equipment documentationsupport for analyzing and troubleshoot any issues which arises from usersMultiple project of services management

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  PT. Kresna Peterindo Abadi

  Apr 2015 - Feb 2018

  IT Support Engineer
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  Trouw Nutrition

  Mar 2018 - now

  IT Specialist

  ➢ Identifying IT compliance issue from IT KPI dashboard.➢ Ensure proper arrangement according to IT procedure and set target for completion.➢ Maintain IT policies and standards are applied, workplace/device compliance, ITSMBacklog: all in order.➢ Leading business process for IT innovation and point out potential solution to enhancebusiness flow.➢ Develop and construct power BI dashboard for entire departments➢ Develop custom business process applications with PowerApps➢ Professionally assist in IT operational related to production including PLC, SCADA➢ Maintain a reliable and stable IT platform in partnership with Global IT➢ Identify and deliver strategic technology and IT process improvements➢ Develop and implement local IT strategy Lihat lebih sedikit