Tierney Johnson, PHR

Experience

• 

  Justice

  Nov 2005 - Jan 2010

  Brand Rep

  - Trained employees to work the cash registers and helped customers with purchase of clothing and accessories.

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  Target

  Jun 2009 - Jun 2016

  - Responsible for 160+ team members in coordinating the store's schedules, benefits and well-being.- Main job duties included: staffing, compliance, talent management and driving a great employee culture.- Managed and oversaw 2 hourly employees to run HR operations, which included scheduling, payroll management, benefits and wages.- Promoted an open-door culture to achieve a Human Resource Approachability score of 92% in our annual employee survey.- Developed and supported promotions of 6 part-time employees to hourly managers and 1 hourly manager to an exempt manager.- Covered multiple stores in the district to help drive culture and talent while they remained without onsite HR presence while simultaneously running the HR experience in the Menlo Park store.- Named one of the Target Recruiting Team Members for the Rutgers campus.- Awarded the Human Resource District Resource position to support 11 other Human Resource Managers in the district.- Rewarded Exempt Manager of the Month in April 2016 out of 60 Managers throughout the district. Show less

  • Human Resources Manager

    Aug 2014 - Jun 2016

  • Executive Team Leader - Guest Experience

    Dec 2012 - Aug 2014

  • Sales Floor Team Member

    Jun 2009 - Dec 2012
• 

  Novartis

  Jun 2010 - Sept 2011

  Intern

  - Created a story board and organized a video to share with the Shared Business Solutions team.- Assisted and revised in the assembly of the Novartis B&AS Portal Website Launch.- Composed stories about the different departments in B&AS on the Portal Website.- Researched for a Diversity and Inclusion project with four different videos.

• 

  NBCUniversal, Inc.

  Sept 2010 - Dec 2010

  Intern

  - Researched for various Producers on different segments.- Assisted and aired in the "Viral Video Week" segment as a stagehand and designer.- Organized concert segments for Big Time Rush, Bon Jovi and Bruno Mars.

• 

  Iona College

  Feb 2011 - May 2011

  Co-Writer

  - Wrote bi-weekly blogs for the Iona College softball team on their performance, team accomplishments and goals.- Created short clips and pictures to supplement the written information.

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  Legacy Marketing Group

  Nov 2011 - Nov 2012

  Human Resources Consultant and Administrator

  - Led mass employee recruitment for the company.- Managed the Facebook, Twitter and general online presence.- Performed administrative tasks.

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  TriNet

  Jun 2016 - now

  - Monitor results of product and solutions impact on client needs and ensure positive overall customer satisfaction.- Manage a client portfolio of 800+ employees, with an average service fee revenue of $2.5m annually, encompassing clients with up to 150 work site employees.- Partner with HR Managers of assigned book of business to collaborate on employee relations, payroll and benefits to best meet their individual company needs.- Conduct new hire enrollment and new client meetings both virtually and in-person to explain the benefit offerings and payroll setup to enhance overall relationship between the client and TriNet.- Act as the backbone on behalf of the client to partner cross-functionally and provide solutions, issue resolution and effective delivery of services.- Serve as the main point of contact for assigned book of business to assist employees, including C-Level executives, with human resource issues, individual payroll concerns/questions and benefit needs.- Mobilize resource expertise and capacity to develop and deliver integrated HR operational solutions.- Design and deliver TriNet internal new hire training programs to successfully onboard and train new colleagues.- Build and facilitate internal departmental meetings for colleagues to propose novel processes and trainings for new programs for TriNet internal use. Show less

  • Lead Customer Success Consultant

    Jul 2022 - now

  • Human Capital Associate

    Jun 2016 - Nov 2022