Aneta Mitchell

Experience

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  Self employed - Sales and Marketing

  Jan 1999 - Mar 2003

  Trade Marketing Manager

  In order to finance my degree studies in Poland, I set up my own business, employing circa. 50 staff, running in-store promotional campaigns on behalf of clients including Procter and Gamble, Nivea and Knorr. I was recruiting staff; negotiating contracts with clients, supermarkets and security providers; inspecting stores; providing KPI reports.

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  Euphorium bakery

  Sept 2003 - Dec 2005

  Retail Assistant/Shop Manager
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  Islington Council

  Dec 2005 - Sept 2007

  Customer Services Supervisor
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  City of London

  Sept 2007 - Sept 2008

  Administrative Support Officer - Drug Action Team (DAT)

  •Developed and maintained the Drug Action Teams (DATs) information infrastructure;•Supervised Microsoft software implementations, system configuration and testing•Developed and maintained an MS Access database to effectively coordinate confidential archive supplier contracts which significantly improved the retrieval and collection processes •Organised and assisted at a variety of internal and external forums, including the City Young Person's Advice and Assistance Panel and the City of London Anti-Social Behaviour (ASB) Forum•Assisted in Young Peoples matters including work on the commissioning group for Young People's Projects•Provided full secretarial support to three senior managers, preparing minutes, reports, public materials Show less

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  Haringey Council

  Sept 2008 - Nov 2008

  Internal Training Advisor
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  Metropolitan Housing Partnership

  Nov 2008 - Apr 2020

  - Implemented the financial interface between housing system and Oracle to enable PO and payments raising for customer repairs- Implemented the In-house repairs contractor service for Midlands area including mobilised Northgate Housing and Contractors back-office systems with Kirona’s Mobile solutions to support needs of over 26,000 homes- Implemented automatic data loaders process to support smooth operation of property creation (over 1000 units annually) on Northgate Housing system - Implemented several changes and amendments to the electronic data record management serving purpose to over 1000 staff members. That includes access control and matadata changes, automatic data uploads from Northgate Housing system, automatic notification service.- Identify and analyse potential improvements and process/system changes and support the implementation of these alongside business colleagues- Supporting IT aspects of new services within the Development and Regeneration business- Providing specialist input on business process and requirements to support the delivery of IT projects including procurement, analysis, testing and implementation- Identify key priorities for business improvement activities and agree a plan for improvement delivery- Leading a team to work in partnership with all areas of the business to identify and develop business requirements and implement effective projects-Leading business change activities to support the success of the delivery of projects and ensure appropriate business input- Project Management in the delivery of the IT requirements of the customer online transaction portal and reporting tool for HCA and Home Buy Agencies- Working with internal and external stakeholders to respond effectively to the needs of delivering the housing service and business improvements Show less •Project Controller support for the successful implementation and integration of Asset4000 software for the finance department from Board approval through to User Acceptance Testing (UAT)•Project management and critical business change role in the delivery of the Document Management System (DMS) project. Delivering a centralised scanning solution (Kofax) to improve the efficiency of document archiving and retrieval within a functional Serengeti DMS environment, serving circa. 2,000 staff•Successfully managed the 2013 annual Rent Increase project to minimise the loss of potential rental income recoverable for all customer accounts valued at circa. £8m•Responsible for project managing the migration from the SFTP appointment interface between the mWorld / CMS and OptiTime systems to the “Mears Appoint” system.•Provided project management support to Metropolitans Facilities Team with the Office Rationalisation project. Reducing the number of buildings cost within Metropolitan’s office portfolio to secure annual savings of £3m - £5m•Responsible for project control and management of 6 parallel projects throughout the entire project lifecycle, including project initiation / proposal, project delivery, business liaison / stakeholder management, user acceptance testing (UAT), post implementation review and project closure / handover•Management and planning of Oracle and non-Oracle Requests for Change (RFCs) across the whole organisation providing the Metropolitan Executive Team with strategic RFC analysis•Control of Programme Work Packages, managing risks, issues and escalations; producing and maintaining a complete project plan; change processes, external dependencies, communication plan so that timescales and project costs are understood and accepted by all stakeholders•Delivered a high standard of operational and budgetary control to 6 transformation programme projects including preparation of project Progress Reports and Monthly Dashboards Show less •Performed two roles simultaneously: Development Administration Assistant and Acting Development Officer following the departure of the Project Manager based on my ability to multitask and my organisational skills•Project managed 9 major new build / refurbishment projects including a £16m contract for the delivery of mix tenure affordable homes to include the extension of communal and commercial areas.•Successfully delivered the projects by coordinating activities with the Sales Team, Finance, external contractors, internal and external partners; ensuring a smooth implementation•Worked as part of the team assisting in project grant claim submissions; circa. £90 million for new build homes and other products completing almost 900 new rented and intermediate rent homes in 2009-10•Provided detailed plans, developed appropriate documentation and produced regular project status reports using Pamwin social housing development appraisal and management software for each project•Contributed business data to the treasury process that enabled the business to secure borrowing against housing properties developed or acquired•Oversaw the ‘end of defects’ process for over 106 mixed tenure housing units that involved contractual building control and dealing effectively with demanding and difficult residents and contractors Show less

  • Information Technology Business Partner/Project Manager

    May 2014 - Apr 2020

  • Project Controller/Acting PM

    Nov 2011 - May 2014

  • Development Officer

    Nov 2008 - Nov 2011
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  London Borough of Camden

  Aug 2020 - now

  Programme Manager