April Harvey, MBA

Experience

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  North Central Mental Health Services

  Feb 2005 - Feb 2006

  Dual Diagnosis Case Manager

  Case Management of 30-40 clientsFacilitated alcohol and other drug (AOD) groupsManaged personal budgets of clients who needed payeeMonitored mental health treatment compliance Supported/represented clients at Social Service agencies (e.g. social security office, ODJFS, etc)Assisted clients with adult living activitiesManaged client mental health records while keeping confidence per HIPPA Advocated for clients when they were not able to express needs

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  The Buckeye Ranch

  Mar 2007 - Aug 2015

  Manage team of 5-6 case managers serving families of Franklin County with active child welfare casesArbitrate client grievances/complaints Ensure that children of abuse, neglect, dependency as well as unruly delinquent juveniles receive permanency according to timelines of state mandateDirect case managers to work collaboratively with families to determine service needsEnsure quality customer service delivery of case workers to families and collateralsConduct interviews and made hiring decisions for TBR/PFSNMonitor daily and monthly performance dataOversee daily/monthly budget of teamTrain new employeesReview and update agency policy/procedures Review and approve monthly, quarterly and annual state mandated documentations and reports Acted as Director of PFSN for 10 days in absence of Director (April 2014) Show less Case ManagementMentored/trained new employeesReferred/linked families to community resources (e.g. counseling, food, clothing, shelter, parenting, alcohol and other drug treatment) to reduce future maltreatment in home settingCreated case plans with familiesRepresented agency at juvenile court by presenting case to magistrate/prosecutorsCollaborated with probation, residential/hospitals, families, & service providersCompleted monthly, quarterly, and annual reports timely as required by state in SACWIS (state child welfare database)Assessed safety of children in their home settings at least monthlyMonitored visitations between children and caregivers Show less

  • Child Protective Supervisor

    Jan 2011 - Aug 2015

  • Child Protective Specialist

    Mar 2007 - Jan 2011
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  Columbus Area Integrated Health Services, Inc.

  Sept 2015 - Apr 2018

  Compliance Manager/Housing Quality Assurance Manager

  Client Rights Officer – receive and mitigate consumer complaints and grievances. Facilitate Client Rights training to all staff at time of hire and annually thereafter, submit annual reports to OhioMHAS, ADAMH and leadership. Compliance Manager – Serves as Corporate Compliance/Privacy Officer: Ensure compliance of overall agency programs (Clinical, Medical, Residential, & Housing Programs) with HIPAA, national accreditation (CARF), OhioMHAS, ADAMH, city and local law, OSHA, and all other grant or contractual terms, disseminate written policies/procedures, conduct internal reviews/audits, coordinate risk management assessments and strategies, conduct or oversee internal corporate compliance investigations, identify compliance issues and make recommendations, chair 5 compliance committees, manage internal employee reporting hotline, monitor industry trends, changes & best practices, facilitate all compliance related training to staff at time of hire and annually thereafter, prepare and present compliance updates to stakeholders, board executive team and managers.Quality Assurance Manager for Housing Programs (Navigators, Scattered Sites & Master Leasing 1&2 – Ensure compliance with HUD standards and Community Shelter Board contract, conduct internal audits, submit monthly, quarterly & annual reports to funders. Show less

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  Acadia Healthcare

  Apr 2018 - Apr 2022

  Director of Risk and Performance Improvement

  - Oversee all hospital compliance with federal, state, city and corporate regulatory requirements - Oversee hospital quality assurance program and monitoring - Supervise Patient Advocate

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  Hourglass Logistics, LLC

  Mar 2021 - now

  CEO/Proprietor

  Freight Broker and Dispatcher- Connecting shippers to carriers to get freight moved for the best competitive rate- Up-to-date knowledge of transportation regulations (FMCSA)- Up-to-date knowledge of freight lanes and rates