
James Needs
Sales Assistant

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About me
Experienced Operations Professional with Management Experience
Education

University of Southampton
2017 - 2020Bachelor of Arts - BA Music
Experience

Mountain Warehouse
Oct 2015 - Sept 2016Sales Assistant
Screwfix
Sept 2016 - Aug 2017Sales Assistant
Freelance
Sept 2018 - Apr 2024Freelance Musician & Audio EditorI performed at weddings, functions and events as a singer and guitarist. I edited and managed podcasts for corporate clients. I taught 1:1 singing lessons, ran group music sessions and music with demnetia workshops. I wrote, produced and distributed original music and edited audio for clients. I have organsied all espects of music events, including booking, promotion and sales.

Mountain Warehouse
Oct 2020 - May 2021Sales Assistant
IRock School of Music
May 2021 - Dec 2024I managed the delivery of pop and rock band lessons in 100+ primary schools across Surrey, Hampshire, and Berkshire. Focussed on operational success, developing meaningful relationships and account management, I ensured that 2,500+ students experienced fun, inspiring lessons every week! I led and managed the operations and logisitcs of a team of 14 skilled band coaches, prioritising well-being and L&D. I accurately tracked and managed absence, performance and payroll, and led iRock's first-ever employee engagement survey. Through motivation and consistent KPI meetings, I delivered the fastest growth of any area in three of the five terms leading my team. Show less
Area Manager
Apr 2023 - Dec 2024Field Operations Support
Jan 2023 - Apr 2023Band Coach
May 2021 - Jan 2023
Licenses & Certifications
- View certificate

Music Business Specialization (Berklee Collage of Music)
CourseraJun 2020 
Gold Duke of Edinburgh
The Duke of Edinburgh's AwardMay 2018.webp)
Level 4 Diploma in Music Performance (QCF) - Vocals
RSL (Rockschool Ltd)Jul 2016
Languages
- enEnglish
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