Ajaykumar Mahera

Experience

• 

  J. M. Enterprise

  May 2020 - Mar 2021

  Information Technology Support Specialist

  Installed and maintained hardware of Windows computers and network infrastructure for a large office space, ensuring seamless connectivity for over 200 employees by adhering to industry best practices.Developed comprehensive reports and documentation on new technologies implemented in office buildings, leading to a 90% increase in employee understanding and adoption of the systems.Efficiently managed across various projects, including the installation of hardware and network components, to ensure all systems were functional and met organizational standards. Show less

• 

  ScrumBees Technologies Pvt Ltd

  May 2021 - Aug 2022

  System Administrator

  Managed and maintained IT infrastructure like DNS, DHCP, Email servers, networks, and security systems, ensuring optimal performance and minimal downtime.Implemented and monitored system security measures, conducted regular audits, and provided technical support to ensure system efficiency and reliability.Coordinated with vendors for IT equipment procurement, developed comprehensive documentation, and trained end-users on IT policies and best practices.

• 

  HR Guard Security

  Jun 2023 - now

  Information Technology Help Desk Technician

  Conducted comprehensive security assessments of multiple sites using advanced surveillance systems, identifying and mitigating potential vulnerabilities, resulting in a 15% reduction in security incidents.Performed regular system monitoring and maintenance to ensure optimal performance and security, maintaining a safe and secure environment for all employees.Identified and resolved system alerts within an average response time, leading to a 90% decrease in unnecessary dispatches and significantly improving overall operational efficiency. Show less