Rajesh Doshi

Experience

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  Gemini Internet Service Distributor

  Jul 2004 - Dec 2005

  Associate Server Technology Engineer (Intern/Co-op)

  ► System Administration and Monitoring.► Usage of tools like Nessus & Retina for vulnerability scanning in the system.► Provide First level support for server issues and basic Windows 2003 configurations.

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  USC Housing

  Aug 2007 - Sept 2007

  Front Desk Associate

  Mailing and Material Management for proper disbursement of the packages.Resolving problems of the new move-in students & Arrangement and managing of the keys, personal data, and files of the students.

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  USC - Information Technology Services

  Sept 2007 - Aug 2009

  Senior Student Techonolgy Consultant

  ► Designed and Implemented strategy for system change integration and managed on-going change integration. ► Responsible for the smooth operations of the Multimedia Technology services across USC Campus in the absence of managers.► Solely Managed and organized the technological needs of the successful event when Former President of India APJ Abdul Kalam visited USC. ► Solely co-ordinated and managed various high-profile events of LAPD, Live Presidential Debate 2008-2009, Inter-college presentations, Entertainment events, Conferences, etc. with 100% client satisfaction records.► Managing and handling the student workers and making sure of smooth operations of all the 5 sites around the campus.► Record time promotion in the department along with recognition as #1 employee for 2 consecutive years out of 60 employees. Show less

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  WESRAC (Affiliated with NASA)

  Jan 2008 - Dec 2008

  Associate Systems Administrator

  ► Plan and execute firewalls & access-lists for various departments involving computers, printers and servers.► Use of tools like Snort, Ethereal for real-time traffic monitoring and intrusion detection.► Taking necessary action in the event of an intrusion, attack or any vulnerability.► Team up with current research groups for knowing their solution requirements and contributing creatively to the project.► Improved the network operational efficiency by 27% and network congestion was reduced significantly. ► Reporting to the team lead and taking inputs from him for the work to be done.► Networking of printers and computers and making sure that the network devices are always connected.► Maintaining Network Topology diagrams with inventory of Cisco routers, Switches, and other n/w devices. Show less

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  Center for Systems and Software Engineering

  Oct 2009 - Jul 2010

  Research Associate

  ► Research various methods for Development and Testing of the CodeCount Tool.► Launch of additional Language support for the tool with consideration of its compatibility and usability.► Testing of the tool and fixing the necessary bugs.► Earlier working as a Directed research student and currently working as a research Associate.

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  Core Services

  Aug 2010 - Jun 2017

  Technical:- Migration from legacy network to Next-Gen SDN Product of Cisco: Cisco ACI (Application Centric Infrastructure)- Discuss and design for new client onbaording with pre-sales calls and post-sales implementation.- Implement and Execute the Disaster Recovery tests for clients. - Handle escalations from clients & management for expedited resolution. - Install, configure and support Cisco ASR routers & Nexus switches- Install, configure and support Cisco ASA, Cisco IDS/IPS, Cisco ACS and Cisco ASA 5500 series firewalls- Audit & compliance co-ordination with internal team and 3rd Party auditor. - Install, configure and support F5 big IP LTM load balancers- Install, support and configure VMware product suite. - Install, support and configure checkpoint NG/NGAI/NGX firewalls- Install, support and configure PaloAlto firewalls- End user support for Firewall, VPN, Routing, DNS and windows domain issues.- Troubleshoot network and application response times. - Device monitoring through SNMP, syslog and ping based software.- 24X7 support to over hundred clients on firewall, VPN and network connectivity and technical issues.- Work on cloud platforms like AWS & Evaluate services against Azure and Google Cloud. Non-Technical: - Execute Hands-On, intimately engaged psuedo-manager, as well as a strategic thinker.- Oversee applications hosting delivery operations and day-to-day client satisfaction management.- Interviewing and recruiting the best of the best candidates for team & organization.- Memtoring team and promoting training programs for betterment of employee skillset. - Develop and Generate policies and procedures for day-to-day operations and auditing. - Recommend operational changes for betterment of client satisfaction & thus improving profitability. - Communicate effectively inter- and intra-departmentally ensuring optimum delivery of projects. - Develop and direct the management of multiple data centers ensuring 99.995% uptime SLA. Show less - Routine activities on Cisco Firewalls, Switches, Routers, Load Balancers, DNS Servers, etc. - Attend customer needs for any network troubleshooting and vendor assistance. - Network & server Hardware maintenance, optimization and upgradation. - Evaluate infrastructure needs for datacenter including UPS, Cooling, Generator capacity, etc.- Assisted in implementing new datacenter ground-up. - Worked in Datacenter Migration for distinct geographical location. - Accountable for Windows Server Management and partially Linux & Solaris servers. Show less

  • Solutions Architect

    Mar 2012 - Jun 2017

  • Network Engineer

    Aug 2010 - Mar 2012
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  Radisys Corporation

  Jun 2017 - Jan 2019

  Pre-Sales Architect - APAC

  Pre-Sales Ownership for two product verticals of Radisys: DCEngine and Flow Engine. Radisys is revolutionizing industry - removing barriers created by proprietary players in infrastructure and giving control back to company in much scale-able, efficient and cost effective manner.Technical Ownership:- Collaborate with Large Telco's, Hosting Providers & Enterprise customers on infrastructure solutions across APAC region. - Analyzing customer setup & advise on Radisys product suitability; and align partners on gaps. Provide insights on industry best practices.- Performed POC's for SDN implementation and displaying product capabilities using OpenFlow and SDN controllers in APAC. - Performed POC's for OpenCompute for Rack Scale design and Openstack implementations.- Work on Open forum products like: OpenStack, ONOS, ODL, etc.Organizational Responsibilities:- Work with Sales on achieving their Sales quota- Provide road map to internal R&D and Engineering team on customer requirements.- Empower customers to be cloud ready and agile with evolving technologies.- Work with Product Line Manager for feature requirements and define strategy. Show less

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  F5

  Jan 2019 - now

  Leveraging my 16 years of Technical skills and background for customer's benefit. Currently Managing India's Largest Conglomerate for their needs of F5 products and solutions. Working in broad industry spectrum including Telco, Banking, Broadcasting, Media, Pharma, etc. Working with CXO's for Telco's in SAARC Territories incl. India, Bangladesh, Nepal, Srilanka. Designing and recommending the product fit of F5 for their network - also help with designing, deployment and operational aspects of F5 portfolio.Additionally, working with Managed Service & Cloud Providers for F5 solutions in India.

  • Solution Sales - Major Account (Telco)

    Nov 2023 - now

  • Pre-Sales Architect CSP - Systems Engineer for Major Accounts

    Jan 2019 - Nov 2023