Nathan C.

Experience

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  Nationwide

  Apr 2001 - Nov 2010

  Commercial Collections Supervisor

  Collects outstanding large balance invoice payments on assigned accounts in accordance with acceptable commercial collections practices. Monitors financial exposure on "At Risk Accounts" and takes appropriate action to minimize risk. Prepares weekly status reports on delinquent accounts and ensures that discrepancies are resolved in a timely manner. Coordinates all special handling requests, including provision of scripts. Collaborates with personnel at assigned stations to perform other essential functions with the goal of maintaining positive relationships with both internal and external clients. Outsource large balance accounts to legal groups for 3rd party collection efforts. Monitors 3rd party efforts to ensure their efforts align with company expectation and time frame. Show less

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  Diebold Nixdorf

  Oct 2010 - Feb 2015

  Service Contract Coordinator

  Follow Standard Operating Procedures for submitting contracts for discount and custom language approval where required. Update all Contract Opportunities to complete all fields pertinent to the Contracts Department. Update Sales Force Contract Opportunities and contracts spreadsheet to accurately represent the status of every contract. Work closely with Global Activations Department to ensure accurate contract activation Responsible for entering/monitoring the data that triggers the 90-day, 60-day, and 30-day contracts renewal reminders to partners. Provide sales team with pertinent details from original contract negotiation to aid in renegotiation efforts. Show less

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  The Timken Company

  Feb 2015 - Apr 2017

  Customer Relations Management Representative

  Process customers’ orders, returns and Bearing repair requests. Answer incoming calls to the department. Answer and monitor the incoming emails from internal and external customers. Work directly with customers, vendors, management and peers to successfully resolve problemsSchedule ship dates and notify customer of estimated ship dates. Liaison with Accounting, Vendors, and RMA Receiving Departments to resolve repairs, billing, and credit problems.

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  The Reserves Network

  Apr 2017 - Mar 2018

  Human Resources Account Manager

  Create a constant recruitment pipeline of job seekers for open positions and orders created by customers, Increase retention and develop agency referrals. Receive and process work orders, Schedule employees to ensure coverage, Perform timely follow-up with clients and employees in order to achieve acceptable fill-ratio for job openings, Monitor, Document and Follow-up on unfilled orders. Promptly resolve client and employee concerns, Conduct quality calls with customers, Perform “Skill-marketing” calls to increase business with current or potential customers, Provide initial orientation for all temporary employees, Maintain accurate and timely records of all customers and employee activity within our Applicant Tracking System Avionte Show less

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  Dawson

  Mar 2018 - Apr 2021

  Human Resources Account Manager

  Developing long-term relationships with a client, connecting with key business leaders and stakeholders. Liaison between customer and cross-functional internal teams ensure the timely and successful delivery of staffing solutions according to customer needs. Manage and develop client account to initiate and maintain favorable relationship. Responsible for leading a team of Recruiters dedicated to meeting the operational needs of assigned client departments.

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  Accurate Staffing

  Apr 2021 - Dec 2021

  Director Of Operations

  Streamlining HR functions, Reporting on HR metrics, Enhancing Workforce Retention, Predicting staffing needs, Managing Termination processing, Managing Risk, Ensuring staff wellness, and Ensuring compliance regulations

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  Northern Haserot

  Dec 2021 - Oct 2022

  Human Resources Generalist

  Human Resources Generalist Recruiting and staffing logisticsOrganization developmentRegulatory compliance ​and reportingEmployee orientation, development, and trainingPolicy development and documentationEmployee relationship managementCommittee facilitationCompany-employee communicationCompensation and benefits administrationEmployee safety, welfare, and wellness education

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  Knight Material Technologies

  Oct 2022 - now

  Human Resources Generalist