Klaudia Erces

Experience

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  Sąd Okręgowy w Gdańsku

  Sept 2010 - May 2013

  Legal Administrative Assistant

  •Preparing the court room • Checking that witness, defendants and lawyers are present• Preparation and sending a correspondence• Typing documents, statements and distributing memos• Handling incoming / outgoing calls, correspondence and filing• Faxing, printing, photocopying, filing and scanning• Providing secretarial services such as minute taking, WP and diary management • Ensuring office procedures and systems operate efficiently• Handling requests for information and data• Circulating documents via post and email-in English and Polish Language • Opening, dating, copying and circulating incoming post• Recording, compiling, transcribing and distributing the minutes of meetings. Show less

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  THE PROBATE DEPARTMENT LIMITED Solicitors

  Sept 2016 - May 2017

  Legal Assistant Paralegal

  •Arranging for the delivery of legal paperwork •Typing correspondence and legal paperwork •Transcribing court proceedings and other recorded meetings•Scheduling, coordinating and confirming court dates, appointments, and meetings •Conducting research in legal matters •Maintain calendars and schedules for a number of attorneys •Develop and maintain a comprehensive and organised billing system•Ensure all billable hours are accurately recorded •Understand of court documents•Arrange for the filing of court documents Show less

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  GE

  May 2017 - May 2018

  HR Operations Associate

  •completing clerical and administrative tasks related to the functionality of the organization•generate company employee communication related to HR department •maintaining employee files via internet tools •manage vendor invoicing for HR, including purchase order creation and invoice processing•assisting with the day-to-day efficient operation of the HR office •coordinate and share information between recruiting, staffing, and HR generalist for new hires•working with such processes like: onboarding, offboarding, medical care, medical referrals, company cars, lifecycle, mass uploads, background check, fuel cards, statistic's goverment reports, benefits and payroll Show less

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  Sony Electronics

  May 2018 - Dec 2018

  HR Advisor

  •Dealing with various HR queries throughout the business•Monitoring, reviewing and updating all HR policies and ensuring these are in line with the current legislation•Informing employees of their rights and entitlements and keeping them up to date on any changes that are made•Managing staff relationships, responding to any queries or problems that they have and managing their expectations •Handling HR matters reliably and in accordance with legal requirements•Supporting the HR manager with various capability investigations, including grievance and disciplinary•Assisting with and developing on any recruitment campaigns•Driving the business performance in relation to the organisation’s objectives•Partnering with line managers to review employee relations, performance management, resourcing and staff management Show less

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  Hastings Direct

  Mar 2019 - now

  BIU Negotiator

  •process new and existing claims, third party personal injury, litigation and technical claims through specialist investigation, negotiation with all interested parties in order to validate the claim;•work within a team to ensure performance, quality and service needs are met on a day to day basis;•manage the team's claims and own allocation to the expected standard required whilst maintaining and enhancing effective working relationships for all internal and external customers;•Communicate via telephone (incoming and outbound calls) and written correspondence with policyholder, keeping them updated of all material developments, witnesses, engineers, insurers, solicitors, engineers, third party representatives, medical experts, forensic accountants, rehabilitation providers, case managers, overseas handling agents, investigators, medical agencies, costs draughtsmen, CRU, Counsel, police authorities and third parties in order to bring about resolution of claims;•ensure each claim is dealt with in line with company/departmental procedure/philosophy and within service standards through to settlement stage in line with personal authorities and comply with the MOJ, CPR and Pre-Action Protocol when handling personal injury cases in England and Wales. •Investigate liability where required, by telephone enquiries, accident report forms, instructing accident investigators, applying for police reports or any other necessary investigations. Make decisions on liability, admitting, disputing or negotiating split settlements and negotiating settlement of claims within agreed authority limit or under referral where above. •Authorise cheques within authority limit and make payments in respect repair accounts, hire accounts, agreed settlement figures in respect of Special and General damages, agreed solicitors costs, rehabilitation and treatment invoices, own agents fees and own solicitors cost Show less