Luke Keiser-Thompson (BSc, CITP)

Experience

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  Recursion Games Beijing

  Jul 2008 - Feb 2009

  3D Artist

  >Building 3D renders & commercial interactive simulations for clients like the Beijing National Library & Chinese government housing projects.>Utilising Game engines to build physics, lighting, texturing & animation.>Creating reference images and drawings from project locations,

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  CDL Studios

  Jun 2009 - Jul 2010

  3D Artist

  >Designing 200 rendered car showrooms for Kia Motors

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  Belmont Internet Marketing

  Aug 2010 - Aug 2011

  Web Developer

  > Developing websites, emails marketing campaigns and graphics for SMEs. > Configuring webservers, Video and Search Engine Optimisation.

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  Bio Pure Technology (Spirax Sarco PLC)

  Aug 2011 - Aug 2015

  Software Engineer & IT Support

  > Designed and launched “MeeCurve” fluid dynamics mobile application to 650+ global Watson Marlow engineers collaborating across multiple time zones.> Developed and launched “BioSelector” CAD software and coded “Bio Tube Applicator” pneumatics product.> Supported IT help requests covering Microsoft Office, Windows and mobiles, network cabling and server maintenance, IT asset control, firewall configuration and user training.

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  BioPure Technology (Spirax Sarco PLC)

  Aug 2015 - Jan 2024

  IT Manager

  > Designed and implemented IT estate supporting, manufacturing and business systems for 5 Group facilities, including launch of 125,000sq.ft production site with £1m+ IT budget and 350+ users. cross functional project management of cloud and on-prem solutions, LAN, MPLS, VPN, RO2, Wi-Fi, networking & switching, power infrastructure, access control, fire, alarms and security.> Led multiskilled onsite and remote IT team of 4 with responsibility for 5 contractors. Leading talent reviews, 1-2-1s, staff development, providing technical leadership, guidance and mentoring to IT colleagues whilst aligning to Group IT standards, policies and industry best practice.> Collaborating with users and business units to analyse requirements creating reports, promoting systems application design reuse through standardisation of IOT sensor solutions and audio-visual equipment to remove data silos against registered service level agreements.> Advised on group Operational Technology network standards, helped scope the group digital signage communication platform and supported design and launch of OEE manufacturing system.> Upholding cross team governance of GDPR compliance as Data Protection Officer, undertaking Privacy impact assessments for information asset registers, subject access requests and vendor solution due diligence.> Performing solution design workshops and documenting processes through design and stakeholder engagement to program and launch a contractor and visitor induction system through PowerApps.> Delivering continual service improvement project reviews, reporting and root cause analysis, ensuring accurate solution documentation. Acting escalation point for business stakeholders managing longer term IT goals and building bilateral vendor partnerships (e.g. BT, Dell, Verizon).> IT project management experience from Windows OS fleet and IP address change projects, cloud platform migrations, accounting and payroll upgrades, M365 and email exchange. Show less

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  Spirax Group

  Jan 2024 - Feb 2025

  Digital Workplace Operations Specialist

  > Design and build of fire rollcall IT system under Global Enterprise Architect, requiring engagement with GRC governance, information security, infrastructure, finance stakeholders and vendors. > Contributing to solution outlines, high/low level design documents, service design and transitions, user acceptance testing processes and scoping projects to launch.> Design and launch of EMEA & US customer support helpdesk IT system.> Digital transformation and change management of IT processes to a centralised IT model. Show less