
Tim McKeoun
Crew Chief

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About me
Technical Specialist at IBM Switzerland
Education

Delta College
2012 - 2014Associate of Arts (A.A.) 3.3Activities and Societies: Honor's Program, Tutoring Program I received my Associate's degree from Delta College after two years of study. I used my time at Delta College to take most of the required general education classes for my transition to the University of Michigan - Flint. During my time here, I achieved the highest academic award given by the institution, the President's Award in Honor's.

University of Michigan-Flint
2014 - 2016Bachelor of Science (B.S.) Computer and Information Sciences and Support ServicesI completed my degree in Computer Information Systems in December 2016.
Experience

Culvers Restuarant
Apr 2011 - Apr 2013Crew ChiefI started here in April 2011 as a regular crew member in the kitchen of the restaurant. In January of 2013 I was promoted to Crew Chief. In this position, it was my job to manage the kitchen crew by myself at times and make sure everything ran smoothly.

Delta College
Jan 2013 - May 2013Facilitated Study Group LeaderI was chosen by one of my professors to lead a study group and become a tutor for an honors Western Civilization history combined with an honors English course. I led a study group for students in the course and also became a certified tutor for the subject at the college.

Morley
Apr 2013 - Aug 2014Customer Service RepresentativeDuring my time at Morley, I was a customer service representative for General Motors Roadside Assistance. People would call in when they were broken down on the side of the road anywhere in the United States or Canada. It was our job to make sure they were safe and to get assistance out to them as soon as possible. In January of 2014 I was promoted to the Escalations Team for General Motors Roadside Assistance. This was a supervisor position in which we handled the most extreme cases.

University of Michigan-Flint
Aug 2014 - May 2016Helpdesk AssociateI worked for Information Technology Services at the University of Michigan - Flint as an ITS Helpdesk Associate. This job includes everything from assisting both faculty and students with computer issues to simple password resets for a university computer account.

Auto-Owners Insurance
May 2016 - Jan 2022I am currently a developer Advocate representing over 300 mainframe developers at my company. My job includes advocating for new tools (IDz, XL Release, zUnit), processes (DevOps, Agile) and anything else that can help make our mainframe developers jobs better. I also am a member of the IT training team and assist in on boarding new IT associates looking to begin their mainframe career. Developing Mainframe applications for one of our common functions teams and producing code used across the entire IT division. Used tools like IDz, ISPF, and DB2 on a daily basis.
Developer Advocate
May 2019 - Jan 2022Mainframe Developer
May 2016 - May 2019

IBM Schweiz AG IBM Suisse SA IBM Suizzera SA IBM Switzerland Ltd
Jan 2022 - nowTechnical Specialist
Licenses & Certifications
- View certificate

Technical Specialist Profession Certification - Expert
IBMFeb 2024 - View certificate

IBM Recognized Speaker/Presenter
IBMNov 2024
Honors & Awards
- Awarded to Tim McKeounPresident's Award in Honors - May 2014 The highest academic award given to students at Delta College. Received after taking a certain amount of honors credits and passing them with at least a B.
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