Miriam Lelei

Experience

• 

  Alpha Centre

  Jan 2018 - Mar 2018

  Clerical Officer

  -I actively took part in record keeping, sorting and distributing incoming mails and preparing outgoing mails (envelopes, packages etc.), answering calls to take messages or redirect calls to appropriate colleagues-I undertook basic bookkeeping tasks and issue invoices, cheques, - I took minutes and assisted in office management and organization procedures.

• 

  Miradrip

  Oct 2020 - now

  Administrator

  Roles- Market strategy and Social Media Mobilizaition.- Sales, accounts and administrative reporting.- Customer service, Logistics and Delivery services.

• 

  University of Nairobi Religious Group

  Nov 2020 - Nov 2022

  -I successfully chaired meeting with the council members in the department, prepared for training and seminar materials, came up with regular statistical reports of events and calendar items to the chairperson of the group at large.- I actively organized activities and mentor ship programs for ladies such as dinners, fun days and talks of different subject matters.- I was also able to work on some logistics such as booking venues and liaising with the management for the events organized as well as formulating, amending and implementing departmental policies. My main achievement was being able to rally a number of people and associates to raise huge sums of money for events, doing publicity and sourcing for speakers within a short period of time. Show less

  • Ladies Coordinator

    Nov 2021 - Nov 2022

  • Overall Head Clerk

    Nov 2020 - Nov 2021
• 

  Platinum Credit Limited

  Jan 2021 - Apr 2021

  Sales Agent

  As a sales agent,- I present, promote and sell products/ services using solid arguments to prospective clients.- Establish, develop and maintain positive business and customer relationships.- Reach out to customer leads through cold calling.- Expedite the resolution of customer problems and complaints to maximize satisfaction.- Achieve agreed- upon sales targets and outcomes within schedule.

• 

  Ministry of Environment and Forestry, Kenya

  May 2022 - Sept 2022

  Economics attacheè

  Roles- Undertake planning, economic analysis, policy review and translation of national policies.- Monitoring and evaluation of development projects and programs.- Collection of work plans and proposed budgets for allocation of ministry funds.- Reviewing of the Medium-Term Plans and advising appropriately. - Conducting prefeasibility, feasibility studies and development of project proposals for possible findings.- Collecting and analyzing data.- Coordinating the ministry input in the preparation of national policies, strategies and plans. Show less

• 

  Axcel Africa Consulting

  May 2022 - now

  Achievements- Streamlined the multinational end-to-end recruitment processes using data-driven screening techniques and HR software’s enhancing team productivity by 45%.- Drafted over 30 detailed Job descriptions and Job specifications, conducted comprehensive background and reference checks for over 70+ candidates, and successfully on-boarded top talent, resulting in a 20% increase in employee retention and a 15% boost in organizational productivity.- Assessed, Initiated and facilitated training and development programs which enhanced managerial skills as well as monitoring and comprehensive skill development workshops, fostering continuous career progression.- Designed and executed compensation and benefits plans ensuring employee well-being by administering payrolls, health & safety covers as well as developing recognition programs boosting 100% morale.- Conducted regular performance management and reviews, identifying areas for improvement and promoting excellence by implementing performance strategies, resulting in a 20% increase in productivity.- Promoted a positive culture and workplace equity and inclusion based on the multicultural state of the organization by developing and enforcing inclusive policies and processes.- Diligently worked with legal professionals in the developing and updating of company policies, employee handbook and the legal framework to ensure that the organization keeps up to date with the labor laws.- Introduced the Microsoft 365 package for easy planning and administration of all the company projects which led to 100% efficiency in achieving the organization's goals.- Maintained and optimized the Human Resource Information System (HRIS), ensuring data accuracy for the employee records and accessibility for over 70+ employees.- Managed employee feedback, resolved disputes through various disciplinary processes and enhanced employee engagement through various team building activities. Show less Achievements-Facilitated effective staff communication through regular team meetings, newsletters and open forums enhancing proper employee engagement.- Supported in maintaining accurate employee records and managing data information for the organization.- Worked with over 5 clients on different projects with regards to processing visas, providing coordination and logistical support in terms of arranging for visas, travel and accommodation.- Supported in preparing HR related reports as well as reporting, auditing, compliance and data integration activities.- Collaborated in the preparation of minutes and engagement letters for more than 20 client meetings, and facilitated excellent documentation for the company ensuring 100% accuracy.- Assertively coordinated administrative logistics including acting as a primary contact for any administrative queries.- Offered support with all the HR projects and initiatives including the management of vendors/ suppliers for office essentials.-Set up client meetings with different partners and organizations which enhanced my verbal as well as written communication skills.- Assisted in managing client-facing events and workshops, overseeing technical operations such as Zoom call management, participant engagement, and post-event reporting. Show less

  • Human Resource Generalist

    Jun 2023 - now

  • Consulting HR Assistant

    May 2022 - May 2023