Craig Allen

Craig Allen

Master Sergeant

Followers of Craig Allen152 followers
location of Craig AllenGreater Houston

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  • Timeline

  • About me

    IT Tech. Support Professional

  • Education

    • C-Tech Associates Inc.

      -
      Broadband Engineering
    • Merit America

      -
      Google IT Support Professional Certificate IT Support

      Skill development experience includes:o Technical support: installing & configuring computer hardware, software, and networkso Computer networking: standard protocols for TCP/IP and network services (e.g., DNS)o Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systemso Systems administration: server management and user & information managemento IT security: evaluating… Show more Skill development experience includes:o Technical support: installing & configuring computer hardware, software, and networkso Computer networking: standard protocols for TCP/IP and network services (e.g., DNS)o Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systemso Systems administration: server management and user & information managemento IT security: evaluating potential risks and utilizing encryption algorithms and techniques Show less

    • Alcorn State University

      1999 - 2004
      Bachelor of Science - BS System, Networking, and LAN/WAN Management/Manager

      Activities and Societies: AFAM

  • Experience

    • Owens Security & Investigation

      Jan 2007 - Jan 2019
      Master Sergeant
    • Brink’s Inc

      May 2019 - Apr 2022
      Vault Teller
    • Amazon

      May 2021 - now

      Learning Ambassadors train and onboard new employees in Amazon warehouses. Essentially, they prepare new associates for success.

      • Learning Ambassador

        Jun 2022 - now
      • Fulfillment Associate

        May 2021 - Jul 2023
  • Licenses & Certifications

    • Grounding and Bounding for the ASI

      C-Tech Associates Inc.
      Nov 2023
    • Networking Cabling Specialist Fiber Optic-Based Systems

      C-Tech Associates Inc.
      Nov 2023
    • Google IT Support Specialization

      Coursera
      Jun 2022
      View certificate certificate
    • The Bits and Bytes of Computer Networking

      Coursera
      Apr 2022
      View certificate certificate
    • Network Cabling Copper-Based

      C-Tech Associates Inc.
      Nov 2023
    • Technical Support Fundamentals

      Coursera
      Apr 2022
      View certificate certificate
    • Telecommunications System Technician

      C-Tech Associates Inc.
      Nov 2023
    • Operating Systems and You: Becoming a Power User

      Coursera
      Apr 2022
      View certificate certificate
    • System Administration and IT Infrastructure Services

      Coursera
      May 2022
      View certificate certificate
    • Create a Profile and Network on LinkedIn

      Coursera
      Apr 2022
      View certificate certificate