Deep Enrich
Ronaldo Carlos
Atendente
101 followers
Curitiba, Paraná, Brasil
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About me
Analista de suporte na Ideia no Ar
Education
Colégio Estadual Pedro Macedo
2015 - 2018Técnico Information Technology
Pontifícia Universidade Católica do Paraná
2020 - 2023Bacharelado em sistemas de informação Manutenção e Suporte em Informática
Experience
Extinpio Extintores
Jan 2017 - Jan 2018Atendente
Pier Gestão
Jan 2018 - Jun 2020Consultor técnico/ Analista Customer Success
Ideia no Ar
Jan 2020 - nowAnalista de suporte Pleno- Análise de chamados- Apontamento e gerenciamento de domínios- Criação de ambientes web- Criação de artigos- Integrações de APIs- Consultas em bancos de dados
Licenses & Certifications
Atendimento Humanizado
Edvaldo Nunes - Consultoria e TreinamentosJan 2020
Socorrista
Vonseg Treinamento ProfissionalJan 2017
Regimento tributário
SESCAP-PRJan 2019- View certificate
Introdução ao uso de API's
EBAC - Escola Britânica de Artes Criativas e TecnologiaJun 2022
Bombeiro Civil
Vonseg Treinamento ProfissionalJan 2017
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