
Arun Vasudevan
Executive-Customer Service and Sales

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About me
Customer Solutions Manager @ Knitlogix | MBA, Cloud Computing | Crafting Cloud Solutions, Building Client Success
Education

School of Management Studies, Cochin University of Science & Technology
2001 - 2003Master of Business Administration (MBA) International Business, Logistics, Material and Supply Chain Management First Class
University of Calicut
1998 - 2001Bachelor of Science (B.Sc.) Computer Science
Experience

Sharaf Shipping Services & Co. LLC, Muscat, Sultanate of Oman
Oct 2003 - Sept 2006Executive-Customer Service and SalesSharaf Shipping Services & Co.LLC are agents for Mediterranean Shipping Company, Geneva, S.A. one of the largest multinational shipping companies in container shipping industry.Responsible for – Export, import and cross trade sales of container shipping services to Freight Forwarders and Beneficiary Cargo Owners in Oman market. Post shipment customer service.Value Added: Actively engaged customers to retain them on board.

Inchcape Shipping Services
Oct 2006 - May 2010Senior Sales ExecutiveSenior Sales Executive, Delmas line & Hamburg Sud Line, Dubai, From October 2006 till May 2010Responsible for – Export and cross trade sales of container shipping services to Freight Forwarders and Beneficiary Cargo Owners in UAE market.Value Added: Played an active role in bringing about YOY growth rate of 30% in cross trade business of Delmas shipping line during 2007-2008, Developed new customers for Hamburg Sud Line and increased the weekly export performance from 10 TEUs to 85 TEUs during 2008-2010 Established Hamburg Sud line as a key player in the Middle East-South America trade lane Show less

CSAV Norasia Shipping Line
Jun 2010 - Jul 2013Senior Sales ExecutiveResponsible for – Export sales of container shipping services to Freight Forwarders and Beneficiary Cargo Owners in UAE market.Value Added: Developed new customers and retained the existing customer base despite restructuring of flagship services. Created a database of 200 customers active on various trade lanes. Established relationship with customers to facilitate the smooth transition of CSAV from agency set up to direct liner representation.

Safmarine
Aug 2013 - Sept 2016Assistant Manager SalesSafmarine (Maersk-Kanoo Emirates LLC ), Dubai UAEAssistant Manager Sales, Safmarine Shipping Line, Dubai, From July 2013 till September 2016Responsible for – Export sales of container shipping services to Freight Forwarders and Beneficiary Cargo Owners in UAE market.Providing research, insight and on ground support to the sales manager and the management team on creating new sales channels, models and approaches customized for different marketsValue Added: Developed new customers which contributed 20% of the total Sales Volume generated by external sales team. Identified and actively engaged customers to Increase the market share of Safmarine from 20% to 30% during 2014-2015 in exports ex UAE to South Africa and Indian Ocean Islands as the trade focal for SAF trade and retained the momentum during 2015-2016. Show less

Distributed Business Solutions
Oct 2016 - Oct 2020Business Development Manager-Enterprise System Solutions-Direct Sales-Solutions-Negotiations-Business Development-Relationship Management- Key Account Management - Sales of Cross-Enterprises business solution ( EG: Telecom, Fintech, Healthcare)- Partners Management- Sales Pipeline, Growth, and Revenue Targets Management- Commercial Agreements Management and Contracts Negotiation- Commercial Business Models (revenue sharing, managed services, licensing, etc.)- Products Marketing & Go-To-Market Strategies- Public Speaking (in public events and industry conferences)- Team Staffing, Coaching, and Management. Show less

Knitlogix
Nov 2020 - nowLeading the Customer Solutions team at KnitLogix , offering IT Infrastructure Solutions - on prem and cloud, IT Security Solutions, Data Sanitation Products & Services, Supply Chain Management Solutions like Industrial Vending Technology and Lift Systems, Digital Transformation Services like Cloud Migration & Application Rationalization, Information Management Services like Enterprise Content Management Services, Data Degaussing Services, Data Erasure Services, Data Destruction Services, Cloud Security Services, Network Security Services including Identity and Access Management. We also offer IoT & Embedded System Solutions, Full Stack Dev Ops, Integration Solutions including API Integration & IVT Integration, Backup Archive & Disaster Recovery Solutions, Data Management Solutions & Data Analytic Solutions. Partnering with leading OEMs and platforms across the globe, delivering solutions in these areas to global corporations. Show less
Customer Solution Manager
Nov 2021 - nowHead – Global Client Solutions
Nov 2020 - Nov 2021
Licenses & Certifications
- View certificate

Introduction to AWS for Non-Engineers: 3 Core Services (2019)
LinkedInMar 2020 .webp)
Community Immunity Ambassador
Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU)Mar 2020
National Cadet Corps(NCC) "C" certificate
Indian Armed ForcesApr 1998
AWS Certified Solutions Architect - Associate: 1 Cloud Services Overview
LinkedInDec 2019- View certificate

Introduction to AWS for Non-Engineers: 2 Security
LinkedInMar 2020 - View certificate

AWS Certified Solutions Architect - Associate: 1 Cloud Services Overview
LinkedInDec 2019 - View certificate

Introduction to AWS for Non-Engineers: 4 Billing and Pricing (2019)
LinkedInMar 2020 - View certificate

AWS Solution Architect
EdurekaMar 2020 - View certificate

Account-Based Marketing Foundations
LinkedInNov 2020 - View certificate

Introduction to AWS for Non-Engineers: 1 Cloud Concepts
LinkedInMar 2020
Languages
- enEnglish
- maMalayalam
- hiHindi
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