Roisin Byrne

Roisin Byrne

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  • Timeline

  • About me

    Product Manager at National Broadband Ireland

  • Education

    • UX Design Institute & Glasgow Caledonian University

      -
      UX Design Professional Diploma UX Design
    • BCS, The Chartered Institute for IT

      -
      BCS International Diploma in Business Analysis Business Analysis
    • Trinity College Dublin

      1993 - 1998
      BSc Applied Sciences - Physics & Computer Science
  • Experience

    • Ericsson

      Jan 2000 - Jun 2006
      • Second Line Support Engineer

        Jan 2004 - Jun 2006
      • Network Integration & Verification Engineer

        Jan 2000 - Dec 2003
    • Critical Path

      Sept 2006 - Mar 2007
      QA Engineer
    • Eircom

      Apr 2007 - Nov 2019

      Responsibilities include:- Working with Business Owners from different commercial areas including Fraud/Risk, Analytics, Marketing, Regulatory, Sales, Customer Care and Finance to identify, prioritise and document their requirements and processes.- Facilitating workshops with key stakeholders to capture Business requirements.- Delivery of complete and accurate analyses approved and signed off by relevant stakeholders.- Management of requirements through to solution, test and delivery.- Working with Solution and Design teams to diagnose and correct complex solution issues.- Working with technology stakeholders to ensure that the end technical deliverable is fully fit for purpose from a business functionality perspective.- Understanding of both business and technology perspectives to effectively work issues through to resolution. Show less Responsibilities included:- Working within release teams of Solution Architects, Business Analysts and Designers including participation in vendor and internal development workshops.- Development of high quality Test Strategies and Test Specification documentation based on Solution Assessments, Functional Specifications, High Level Designs, Configuration Documents.- Testing across a broad range of technologies and processes using the appropriate approach and tools on a project by project basis.- Working with vendors and business owners to co-ordinate test various test events per release.- Leading a team of test engineers throughout the design and execution phases- Providing estimates and resource planning Show less

      • Senior Business Analyst & Team Lead

        Nov 2011 - Nov 2019
      • Senior Test Design Engineer

        Apr 2007 - Jan 2012
    • National Broadband Ireland

      Nov 2019 - now
      • Product Manager

        Jun 2022 - now
      • Portfolio Product Owner

        Feb 2021 - Jun 2022
      • Business Analyst

        Nov 2019 - Feb 2021
  • Licenses & Certifications