Indranil Palit

Experience

• 

  Amazon

  Jul 2019 - Nov 2019

  Customer Service Associate

  1. Answered incoming and outgoing calls dealing with non technical issues.2. Send Email correspondence to customers in regard to their issue and how to resolve it in the future.

• 

  Collabera Inc.

  Dec 2020 - Mar 2021

  Technical Recruiter

  1. Sourced resumes of candidates in the IT industry and delivered them to support high profile industry clients.2. Increased hiring in niche areas, through networking and recruitment activities.

• 

  Tata Consultancy Services

  Apr 2021 - Nov 2022

  Microsoft Corporation(Dynamics 365) • Performed Web Application testing for Dynamics 365 application.• Worked with development team to create test Plans for enhancement and fixes on application.• Responsible for specific testing Phase(Integration testing).• Executed test cases and performed test results/screenshots.

  • Assistant System Engineer

    Apr 2022 - Nov 2022

  • Assistant System Engineer Trainee

    Apr 2021 - Apr 2022
• 

  Infosys

  Nov 2022 - now

  Client: E.ON Energy Solutions(UK)•Proficient in Manual and Automated testing for Web applications, API, and Azure Data Pipelines.•Skilled in devising billing systems and integration strategies for enhanced efficiency.•Experienced in Agile methodologies, actively participated in daily Stand Up, Review, and Retrospective calls with clients.•Managed test environments including Customer Service Hub, Customer Service Workspace, and ERP(Enterprise Resource Planning) systems.•Created test scenarios, cases, and plans, and reported bugs diligently.•Involved in testing new releases, builds, or change requests in the software and performing Regression testing, System testing, and Exploratory testing.•Experience with tools such as JIRA, Zephyr, Splunk•Experience in creating automated test cases in Intellij using Java, Selenium, Cucumber using Behaviour Driven Development Framework. Show less Client: E.ON Energy Solutions(Germany)•Proficient in Manual and Automated testing for Web applications, API, and Azure Data Pipelines.•Skilled in devising billing systems and integration strategies for enhanced efficiency.•Experienced in Agile methodologies, actively participated in daily Stand Up, Review, and Retrospective calls with clients.•Managed test environments including Customer Service Hub, Customer Service Workspace, and ERP(Enterprise Resource Planning) systems.•Created test scenarios, cases, and plans, and reported bugs diligently.•Involved in testing new releases, builds, or change requests in the software and performing Regression testing, System testing, and Exploratory testing.•Experience with tools such as JIRA, Zephyr, Microsoft Azure, Splunk•Presented Proof Of Concept using TOSCA tool.•Experience in creating automated test cases in Intellij using Java, Selenium, Cucumber using Behaviour Driven Development Framework. Show less

  • Senior Associate Consultant(Testing)

    Jan 2025 - now

  • Associate Consultant(Testing)

    Jan 2024 - now

  • Associate Business Analyst(Testing)

    Nov 2022 - Jan 2024