Alex Constantinou

Experience

• 

  RMIT University

  Nov 2005 - May 2007

  Program Support (casual basis)

  Program and Courseware Enhancement (PaCE), College of Science, Engineering and Technology.

• 

  Australia Post

  Feb 2009 - Jan 2023

  Product Manager in the Billings & Payables team, including:- Post Billpay, Australia’s largest multi channel bill payment solution- Cash Disbursements- Indue Card replacement service- Self-Managed Super Fund (SMSF) gateway service Product Manager in the Consumer Cards team, including:- Australia Post Everyday Mastercard- Australia Post Travel Platinum Mastercard Product & Innovation - Office of the EGMPortfolio Strategy & Development Technology Planning & Performance Information, Digital & Technology Planning & Performance Aug 2013 - Mar 2014, Parcel & Express Services and Post Operations Network IT Portfolio DeliveryMay 2013 - Aug 2013, IT Integration and Release Team, eCommerce ProgramJan 2013 – Mar 2013, Extra Large (XL) Parcels Project, eCommerce ProgramJul 2012 – Apr 2013, Product Catalogue Project, eCommerce ProgramJan 2012 – Jun 2012, Product Standardisation, eCommerce ProgramApr 2011 – Dec 2011, Delivery Choice Enablement (DCE) Project Enterprise Event Management Phase 2 project - Deployment team Infrastructure Program Delivery, Technology Services

  • Product Manager - Billing

    Jun 2020 - Jan 2023

  • Portfolio Manager, Consumer Payments & Financial Services

    Dec 2019 - May 2020

  • Planning & Reporting Manager

    Jun 2018 - Dec 2019

  • Lead Planning Analyst

    Nov 2014 - May 2018

  • Business Planning Analyst

    Apr 2014 - Oct 2014

  • Business Systems Analyst

    Apr 2011 - Mar 2014

  • Project Analyst

    Dec 2010 - Mar 2011

  • Program Support & Project Analyst

    Feb 2009 - Nov 2010
• 

  Transurban

  Jan 2023 - now

  Product Owner for the Customer Care and Billing (CC&B) platform, which manages the setup and management of customer accounts through to billing. CC&B also ensures the accurate management of non-arranged travel on toll roads in QLD. Product Owner for a newly implemented Billing platform servicing customers in Victoria; responsible for prioritisation, delivery of enhancements and establishing new ways of working for agile delivery.

  • Product Owner ‐ Customer Care & Billing Platform

    Aug 2023 - now

  • Product Owner - Billing

    Jan 2023 - Aug 2023