Michelle Schlebusch

Experience

• 

  Indwe Risk Services

  Jan 2004 - Dec 2004

  Admin

  Order Stationary and GroceriesHelp out on ReceptionHelp with fillingProcessing Policy's

• 

  Smiths Medical

  May 2010 - Apr 2016

  • Managing all Client interfaces• General Administration• Creation and coordination of all quotations and faxes received and sent • Handling Courier packages (incoming & outgoing) • Arrangement and coordination of all local and international travelling for all Executives.• Handling all filling and arranging flowers when necessary • Print Supporting & Marketing documentation for reps• Planning office events • Sent invoices, statements and payments (when necessary) • Make sure all offices have water and extra bottles • Handling of all reps Auto page accounts• Doing expense request for functions • Handling municipal accounts • Log calls for printers when services are due • Arranging birthday cards for employers on birthdays • Reception signing in of visitors / contractors• Make sure reception in good clean order for health and safety • Handling the phone lines 23 extensions 5 Lines • Working with different suppliers • Allocate all invoices to be billed to correct cost center • Assisting with posting of invoices • Ensure all maintenance in buildings is up to standard by review and sign off processes Debt Collect Assist in Customer Service Department - run reports, process orders, supply invoices etc Assist in Warehouse - Picking and Packing of Stock, Stock take. Show less Dealing directly with customers, handling queries, doing quotations, handling faxes (received and sent), process telephonic orders, process e-mail and fax orders, updating customer database on regular basis, creating pro forma's, ensure customer receives stock in time, sent invoices/statements for payment, open new accounts on oracle, run reports on oracle for back orders – Products Jelco, Portex , Cadd, Graseby, Medex, Medfusion,(Airway management, Infusion, Pain Management Pressure Monitor, Respiratory, Sharps Safety, Temperature management, Tracheostomy Show less

  • Office Administrator

    Apr 2013 - Apr 2016

  • Customer Service Representative

    May 2010 - Jun 2013
• 

  Babcock Healthcare Africa

  May 2016 - Jun 2018

  Customer Service Representative

  Dealing directly with customers, handling customer queries, processing quotations, process telephonic orders, process E-mail, systematic and fax orders, updating customer database on regular basis, Credit Limits Ensure customer receives stock in time, sent invoices/statements for Payment, (Debtors)Phone/ email customers daily for outstanding balances – ensure the remittances balance with the system on what should be paid as per customer terms, make sure allocations was done correctly from finance before statements was sent to customers, do recons on accounts where necessary. Arrange lunches etc. for functions/ meetings, General admin work, Travel arrangements, handling the Gore Portfolio (Vascular–Finished Products Viabahn, Tigres stents, Cardiovascular stents, Acuseal Graft, Bio A-DrySeal introducer, Duelmesh, Hybrid,Intering Graft, Mycromesh, Membrane, Propaten Grafts, Soft Tissue patch, Sutures) handling employees expenses, recons on shipping invoices, recons on company credit cards, arranging birthday cards for employees, assisting with conferences registrations for SAGES Medical Congress etc., ordering business cards, sent invoices to management for approval, capture and manage Consignment stock monthly. Assisting on reception weekly. Releasing back orders when stock comes in. Show less

• 

  Babcock Healthcare Africa

  Sept 2018 - Dec 2022

  Customer Service /Inventory Controller/Finance

  Sage ERP System Warehousing, Physical Maintenance on Inventory, Inventory MRP Material Retirements Levels; track orders and investigate problems, ensuing quantities that appear in the system are accurate for management to plan and forecast. Performs physical count of inventory and reconcile actual stock count quantities to computer-generated reports. Supply Monthly report back to management on consignment & cycle counts. Maintain Self Life 12 Months short-dated stock in consignment. Dealing directly with customers, handling customer queries, processing quotations, process telephonic orders, process E-mail, systematic and fax orders, updating customer database on regular basis, Credit Limits Ensure customer receives stock in time, sent invoices/statements for Payment, (Debtors)Phone/ email customers daily for outstanding balances – ensure the remittances balance with the system on what should be paid as per customer terms, make sure allocations was done correctly from finance before statements was sent to customers, do recons on accounts where necessary. Arrange lunches etc. for functions/ meetings, General admin work, Travel arrangements, handling the Gore Portfolio (Vascular) and All consignment stock. –Finished Products Viabahn, Tigres stents, Cardiovascular stents, Acuseal Graft, Bio A-DrySeal introducer, Duelmesh, Hybrid,Intering Graft, Mycromesh, Membrane, Propaten Grafts, Soft Tissue patch, Sutures) handling employees expenses, recons on shipping invoices, recons on company credit cards, arranging birthday cards for employees, assisting with conferences registrations for SAGES Medical Congress etc., ordering business cards, sent invoices to management for approval, capture and manage Consignment stock monthly. Assisting on reception weekly. Releasing back orders when stock comes in. Show less