Deep Enrich
Mohamed Shobe
Shift Supervisor
75 followers
Greater Minneapolis-St. Paul Area
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About me
Information Technology Professional
Education
St. Cloud State University
2010 - 2012Bachelor of Arts (B.A.) Criminal Justice/Safety Studies
Metropolitan State University
2015 - 2017Bachelor of Arts (B.A.) Criminal Justice/Law Enforcement Administration
Experience
Securitas Security Services USA, Inc.
Oct 2013 - Jul 2014Shift SupervisorShift Lead
U.S. Bank
Jun 2014 - Dec 2018Security Systemssecurity systems
C.H. Robinson
Jun 2019 - Jun 2021Operations SpecialistU.S. Bank
Mar 2020 - Aug 2021Network Operations Specialist
JALWO
Aug 2021 - Nov 2023Application Support SpecialistTech Support for Trucking Applications and Fleet Geographical location tracking.Software upgrades and service pack installations.Security settings Configuration on both applications and the SQL database for user settings.Respond to customer and carrier inquiries through phone calls while maintaining up-to-date and accurate customer records and shipment documentation.Application user audit, Access database management, and user configurations.Daily support for drivers with access issues to tablet applications. Show less
Licenses & Certifications
Adobe Acrobat Pro XL
Microsoft Access
Microsoft Office
Windows 7, Windows 8
Windows XP
Cisco Certified Support Technician Cybersecurity
CiscoApr 2024- View certificate
Cisco Certified Support Technician Cybersecurity (CCST Cybersecurity)
CiscoApr 2024
Adobe Acrobat
Adobe
CPR and AED Certification
American Red Cross
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