Rashmi Kishin Kanjwani

Experience

• 

  Capita

  Jul 2014 - Apr 2016

  Customer Service Representative
• 

  Tech Mahindra

  Apr 2016 - Sept 2020

  Retained customer and upgraded themSold them insuranceUp-sold them additional contracts for their friends and familyKeeping the AHT under the targets alwaysEnsuring NPS targets are met for the month.Completely commercial driven company with target oriented incentives.

  • Content Designer

    Dec 2018 - Sept 2020

  • Customer Relations Associate

    Apr 2016 - Dec 2018
• 

  LazyDoor

  Feb 2020 - Sept 2020

  Sales Specialist
• 

  Tech Mahindra Business Services

  Dec 2020 - Mar 2021

  Technician

  Working as customer retention profile for customers facing network issues! Technician and retainer blended in one!

• 

  Tech Mahindra

  Mar 2021 - May 2022

  Got a bunch of guys who retain customers who want to leave Three network, my role includes to guide them up the ladder, challenge them to perform better and get their best potential out for the job. Guiding and motivating a team of Customer retention advisors and Phone technicians leading them to earn as much as they can and become a pro at what we do!

  • Team Leader

    Feb 2022 - May 2022

  • Secondment team leader

    Mar 2021 - Mar 2022
• 

  Square Yards

  Jul 2022 - Nov 2022

  Area Sales Manager
• 

  Wisteria Properties

  Nov 2022 - Aug 2023

  Closing Manager

  Working as a closing manager in Wisteria Real Vision and bringing customers closer to their dream homes!

• 

  Gera Developments

  Jun 2023 - Aug 2024

  Referral Manager

  Companies earn better with references and contacts! I get those references and contacts to the company! Working as Referral Sales where our existing customers are happy to get into one more transaction and also ask their friends to do so! Giving them customer delight equals getting those references! That’s all I do!

• 

  Market Disc

  Oct 2024 - Jan 2025

  Appointment Setter

  As a proactive and results-driven Appointment setter, I specialise in connecting businesses with opportunities that drive growth. With a passion for communication and a focus on understanding client needs, I excel in creating meaningful connections between decision makers and solutions that add value.- Identify and engage with key decision makers across industries to schedule high quality meetings- Craft personalised outreach strategies through phone calls go maximise engagement- Collaborate with sales teams to ensure a seamless transition from prospecting to closing. Show less