Zen Han

Experience

• 

  Maxis

  Jan 2016 - May 2016

  Telemarketer
• 

  Baby with Bee

  Apr 2016 - Dec 2019

  Event Coordinator
• 

  Genting Malaysia Berhad

  Mar 2019 - Apr 2019

  Sales Executive
• 

  Learning Edge

  Jul 2019 - now

  Program Facilitator (Part timer)
• 

  Cleverus

  Feb 2020 - May 2020

  Digital Marketing Intern

  Google Analytics, Google Ads, keyword research, content writing, meta-settings, landing pages, software, SEO, pop-up banners.

• 

  RFS Hydraulics Sdn Bhd

  Aug 2020 - Sept 2021

  Marketing Specialist

  Idea generation, strategies & problem solving on marketing-related activities & team management. Fully responsible for the company's promo/sale events, loyalty program & digital marketing tasks (SEO, Email marketing, content writing &, etc) & guiding interns on a marketing role.

• 

  Ematic Solutions

  Sept 2021 - now

  - Strategising & improvising business to client workflow.- Growing clients marketing capabilities from 1 vertical to entire digital ecosystem needs.- Team management & training support.- Developing new task management systems for overall project efficiency. - Overseeing client's portfolio- Defining growth & opportunities (Xsell/Upsell)- Retention strategy & minimize churns- Client's relationship management- Martech overview (CRM, CDP, MMP & etc)- Client onboarding management- Business revenue tracking

  • Senior CRM Consultant

    Jun 2024 - now

  • Senior Account Manager

    Mar 2024 - Jun 2024

  • Account Manager

    Apr 2023 - Mar 2024

  • Associate Account Manager

    Jun 2022 - Mar 2023

  • Junior Customer Success Manager

    Sept 2021 - Jun 2022