Michael Cline

Experience

• 

  Siemens IT Solutions and Services Pvt. Ltd.

  Feb 2002 - Aug 2007

  Process Analyst
• 

  Omnicare, a CVS Health company

  Aug 2007 - Sept 2012

  Executive Support
• 

  Pomeroy

  Nov 2012 - Sept 2016

  Service Desk Manager

  Pomeroy provides high quality IT infrastructure services from its locations throughout the North America, Latin America and Europe. Pomeroy's portfolio of infrastructure managed services includes: End User Services, Network Services, Data Center Services and Cloud Services. Pomeroy also provides staffing services and the full range of procurement & logistics services. Consistently recognized as one of the Top 50 Solution Providers in North America, Pomeroy employs its Optimized Infrastructure Framework(SM), a process-centric approach to working with clients (either remotely or on premise), to assess, plan, design, build, test, implement, manage and ultimately optimize each client's IT infrastructure, leading to the creation of tangible business value and return on their IT investments Show less

• 

  KiZAN Technologies

  Oct 2016 - now

  • Director of Managed Services

    Aug 2022 - now

  • Service Operations Manager

    Jan 2021 - Aug 2022

  • Service Desk Team Lead

    Oct 2016 - Jan 2021