Lori Jardine

Experience

• 

  White Oak Equipment Inc

  Dec 1999 - Apr 2001

  Administrative Assistant

  The Branch Administrative Assistant is responsible for answering all inbound phone calls and directing to the correct department, as well as providing direct support to the Branch Manager, the Rental Manager and the Sales Associate.

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  Intelligent Decisions

  Jun 2001 - Dec 2008

  Client Services

  The Client Services Representative is responsible for ensuring compliance with government contracts in regard to product configuration, order processing, tracking and delivery processes. The Client Services Representative is the direct point of contact for Federal Government Agencies regarding missing, wrong or damaged items as well assistance with software licensing and all warranty support.

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  The Walt Disney Company

  Feb 2009 - Apr 2009

  Guest Services Representative - DisneyShopping.com Call Center

  The Guest Service Representative is responsible for answering inbound calls and provide timely assistance with product questions, ordering assistance and return processing. The Customer Service Representative is expected to perform at a high level of efficiency and provide excellent customer service according to company standards.

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  Verizon Wireless

  Apr 2009 - Apr 2010

  Customer Service Representative - Call Center

  The Customer Service Representative is responsible for answering inbound calls and provide timely assistance with questions regarding cellular devices, plans, and billing, in addition to performing Tier 1 technical support. The Customer Service Representative is expected to perform at a high level of efficiency and provide excellent customer service according to company guidelines.

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  Extended Stay America

  May 2010 - Nov 2014

  Account Manager/ Key Accounts Coordinator/ Rate Services Coordinator

  The Account Manager is responsible for revenue attainment, incremental revenue growth and lead generation within assigned accounts. This position generates revenue by creating, maintaining and growing relationships with new and existing customers by creating an expanded service, pricing and terms offering that supports a mutually beneficial partnership with the client.The Key Accounts Coordinator is responsible for inside sales and sales support functions for multiple national-level accounts, including rate quoting and reservation assistance as well resolution of customer service issues.Position highlights: Assisted in development of training materials and process documentation for department, First Account Coordinator to reach $1 Million in Revenue Booked in department historyThe Rate Services Coordinator is responsible for maintaining all corporate negotiated rates (local and national) within the Central Reservation System (CRS) as well as maintaining corporate account and rate plan associations. This position also coordinates the entire annual RFP and National Partnership rate process. This includes collecting and organizing the loading of all rates into both the proposal software and CRS, setting up the bids in the proposal software; monitoring through the submission, renegotiation and approval stages as well as loading rates into CRS while coordinating and tracking status on all data through the process, keeping the client and account manager up to date.Position Highlights: Assisted in development of first set of training materials and process documentation for department, Assisted in training of sales force of 100+ on RFP processes and procedures Show less

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  McClain & Co., Inc.

  Feb 2015 - Jan 2020

  The Corporate Compliance Officer acts as administrator of the Ethics and Compliance Program and is responsible for oversight of the implementation, training, operation, and enforcement of the Ethics and Compliance Program. The Compliance Administrator is responsible for titling and registration for a mixed fleet of 300+ vehicles in addition to all facets of vehicle and Commercial Driver Hours of Service records management. The Compliance Administrator is also responsible for administration of the company's fleet management software system.

  • Corporate Compliance Officer

    Mar 2019 - Jan 2020

  • Compliance Administrator

    Oct 2016 - Jan 2020

  • Administrative Assistant, Safety & DOT Compliance

    Feb 2015 - Oct 2016
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  JK Moving Services

  Jan 2020 - Sept 2024

  • Sales Support Manager

    Dec 2020 - Sept 2024

  • Proposal Coordinator

    Jan 2020 - Dec 2020
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  Apple Moving

  Feb 2025 - now

  Commercial Coordinator