Amber Auer

Experience

• 

  Scoreboard Pizza Restaurants, Inc

  Jan 2009 - Jan 2011

  Server

  Provided exceptional customer service to restaurant clientele•Accurate and efficient management of cash, check, and credit transactions•Utilization of complete knowledge of restaurant menus, SKUs, inventory management •Designed and implemented marketing and advertising plans to increase sales•Consistently met and surpassed sales and service performance targets

• 

  McDonald’s Restaurants, Inc

  Jan 2011 - Jan 2013

  Manager

  Provided outstanding customer service to restaurant clientele•Directed supervision of employees, training, performance management, work assignment, staffing, scheduling•Efficiently prepared meals for customers, utilizing extensive knowledge of menus and product ingredients, meeting and surpassing quality and efficiency performance targets•Accurate and efficient management of cash, check, and credit transactions•Responsible for general store appearance, creation of appealing store displays to drive sales•Responsible for store safety and cleaning, adherence to OSHA and FDA standards Show less

• 

  Double Tree by Hilton Hotels, Inc

  Jan 2013 - Feb 2018

  Supervisor

  Promoted to position after successful service as housekeeper and trainer•Ensure the cleanest and freshest room and experience for our guests•Direct supervision of personnel; staffing, scheduling, training, performance management•Utilization of cleaning agents, solvents, complex equipment•Tight turn-arounds during peak seasons, consistently meet and surpass all efficiency, quality, and service performance metrics

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  McDonald's

  Nov 2017 - now

  • Kitchen Department Manager

    Aug 2018 - now

  • Guest Service Department Manager

    Feb 2018 - Aug 2018

  • Manager

    Nov 2017 - Feb 2018