Piotr Kulesza

Experience

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  Auchan Polska Sp. Z o.o

  Jun 2003 - Oct 2004

  IT Specialist

  - server administration: AS/400, NT 4.0, 2003, ISS, BOK, HSK- work planning, HR issues- IT Project, implementation of procedures- control over shop’s work,- control and administration of cashiers’ systems (ISS), scales, control over financial systems- control over application systems- control over work-time registration (HSK)

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  Auchan Polska Sp. Z o.o.

  Oct 2004 - Jul 2006

  IT Manager

  Main activities:- Proactive “Customer Engagement”- Service Catalogue (SLA establishment)- Availability Management (SLA compliance)- Capacity Management (area of IT in a cost-effective manner)- IT Service Continuity- Assets Management (collaboration)- Change Management (readiness)- Knowledge Management (KM)- Release / Deployment Management

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  Wojewodzka Stacja Sanitarno - Epidemiologiczna w Poznaniu

  Jul 2006 - Apr 2010

  IT Engineer / Lead Engineer

  - control over IT infrustructure - administration of LAN and WAN networks- administration of server's (mail, DHCP, DNS, AD)- support for other IT specialist- support of other office infrastructure

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  Samsung Electronics Poland Manfacturing

  Apr 2010 - Mar 2012

  IT Senior Specialist

  Responsible for installing, operating and maintaining a heterogeneous environment consisting of servers running Windows Server 2008/20012, VMware ESXi, and RedHat Linux. Network devices include routers, firewalls, switches, load balancers, and network attached storage. Key Responsibilities- Install, configure and update hardware and software.- Operate and maintain all integrated systems to support mission operations.- Perform daily application updates and maintenance functions.- Respond to Tier 3 and Tier 4 trouble tickets.- Open trouble tickets and respond to trouble calls.- Respond to management system alerts.- Deploy monthly security patches and updates.- Respond to after-hours trouble calls. Show less

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  Samsung Poland R&D Center

  Apr 2012 - Dec 2016

  Provided technical and engineering expertise in the areas of systems-related project planning, design, and engineering of systems, including system performance management, security audit and remediation. Core responsible for drafting systems policies and standards to achieve company goals. Possesses in-depth knowledge of systems hardware and operating systems software. Trains lower-level systems engineers. Mainly responsible for designing as well as implementing data networks that are meeting the company and business user’s requirements and are supportable by the Network Operations team, following all corporate security policies, and provide a technically effective architecture. Development of infrastructure design documents and the appropriate support procedures. Show less Responsible for installing, operating and maintaining a heterogeneous environment consisting of servers running Windows, VMware ESXi, and RedHat Linux. Network devices include routers, firewalls, switches, load balancers, and network attached storage. Key Responsibilities- Install, configure and update hardware and software.- Operate and maintain all integrated systems to support mission operations.- Perform daily application updates and maintenance functions.- Respond to Tier 3 and Tier 4 trouble tickets.- Open trouble tickets and respond to trouble calls.- Respond to management system alerts.- Deploy monthly security patches and updates.- Respond to after-hours trouble calls. Show less

  • Network administrator / Senior System Engineer

    Oct 2015 - Dec 2016

  • IT System Engineer

    Apr 2012 - Sept 2015
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  Szpital św. Wojciecha - Wielkopolskie Centrum Medyczne

  Jan 2017 - May 2017

  Senior IT Engineer

  Provide special project. Create security procedure and rules, security policy information, personal data processing according to the interpretation of Polish law;Provide procedure and policy for the whole infrastructure. Help to learn and train new IT personnel.In this time also responsible for check and improvements in processes :- Managing Windows Server 2012 (AD, WSUS, DHCP, DNS), Linux server (Debian, Fedora);- Monitoring the whole network infrastructure, WIFI;- Manage local storage , backup;- Manage monitoring security system;- Administrate local users internal and external, PC , printer etc.;- Cooperate with external company;- Local infrastructure management;- Conducting projects in the field of IT Development. Show less

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  Amazon

  Apr 2017 - now

  FC IT Support Engineer II / Team Lead

  Key Responsibilities:- Managed and developed team members in the capacity of Acting Manager/Team Lead, with a focus on their professional growth and performance.- Provided support to a team of IT Support Engineers by nurturing their soft and hard skills and offering motivation.- Facilitated the recruitment of new talent to ensure that the team possessed the necessary skills and competencies.- Directed the development and implementation of software in alignment with internal client specifications.- Oversaw IT change and risk management processes.- Took charge of planning and optimizing the department’s capital expenditure budgets.- Ensured adherence to health and safety legislation to uphold secure IT operations.- Led and managed regionally impactful projects at both country and CEE region levels.- Contributed to new site launches in Poland and overseas as a Team Build Engineer.- Managed the IT infrastructure, encompassing 1500+ switches, 17 firewalls, 4 routers, and approximately 10,000 end-user devices.- Designed, installed, and maintained IT network services.- Provided second-line support for local IT hardware, encompassing access points, barcode scanners, thin client PCs, servers, and CISCO switches.- Managed the procurement and tracking of IT assets.- Formulated and enforced IT processes and policies across the CEE region.- Provided IT support for roughly 3000 employees through IT service desk management.- Developed and upheld system reports, and performed audits.- Assisted users with their IT requirements, encompassing hardware, software, and peripheral support.- Deployed and provided support for various operating systems, including Windows, Mac, and Linux.- Handled LAN issues and provided support for LAN troubleshooting.- Ensured appropriate provisioning of network devices. Show less