Kristen Eng

Experience

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  FirstSight Vision Services

  Jun 2010 - May 2012

  Office Administrative Assistant

  • Promoted to Office Administrative Assistant after 3 months of exceeding performance expectations as an office intern. • Operated preliminary checkups in contribution to the doctor’s patient assessment. • Catalogued all office documentation including: patient’s health history, healthcare information, and medical prescription. • Maintained daily inventory account of all patient files and contact lens

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  Kabuki Japanese Restaurant

  Sept 2013 - Feb 2014

  Hostess

  • Utilized previous customer service experiences to better serve the restaurant clientele• Maintained proper inspection of tables and work areas for cleanliness and neatness. • Operated Point-of-Sales terminals as a cashier; entrusted with responsibility to document sales reports, maintain a balanced count of $300, and clear cash drawers. • Enforced proper food sanitation policies and procedures with team members.

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  SOLARIS ENVIRONMENTAL LIMITED

  May 2014 - May 2015

  Junior Consultant Engineer

  • Compiled emission reports monthly, based on purchasing logs and usage logs to ensure accuracy in yearly totals• Organized and submitted annual reports for the fiscal year (July – June), electronically and physically• Oversaw various facilities to check up on progress for emission reports, usage logs, and manifests for annual report completion• Utilized AutoCAD experience to visually enhance client's interaction between the firmSOLARIS is an environmental and engineering service company, specializing in providing total environmental compliance solutions. We service all industries in the Inland Empire, including but not limited to: Automotive, Aerospace, Construction, Defense, Food & Beverage, Machining, Marine, Metal Fabrication, Metal Heat Treating, Recreational Equipments, Recycling, Steel, and Transportation. SOLARIS can assist with all environmental compliances, such as air pollutants emissions, industrial waste water management, storm water pollution management, hazardous materials and hazardous waste management, in accordance with federal, state, county, regional, and local regulatory requirements. We aim to increase our customer knowledge, reduce their liabilities and operation cost, while minimizing environmental impact and maximizing production by working closely with each individual customer to identify and prioritize their specific needs and goals and implementing continuous improvement. Show less

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  AMY TANGERINE, INC

  Jun 2016 - Sept 2016

  Marketing Project Manager

  • Edited videos for Amy Tangerine to adhere to the weekly upload schedule, to increase fan engagement rates and channel growth• Attended several public relation events to market different products and services• Developed a deeper understanding of video marketing and online community, through Amy's expertise and by attending VidCon 2016• Utilized Facebook Public Figure page and Business Instagram to monitor and manage growth, and maintain brand relevance on social media

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  Lam Research

  Dec 2017 - Feb 2024

  Planned, performed, and implemented process improvement initiatives.Diagramed and evaluated existing processes.Organized, led, and facilitated cross-functional project teams.Developed metrics that provided data for process measurement, and identified indicators for future improvement opportunities.Collected data to identify root cause of problems.Measured performance against process requirements.Aligned improvement to performance shortfalls.Provided consultation on the use of re-engineering techniques that improved process performance and product quality.Delivered presentations and training courses, including measurement, analysis, improvement, and controlSurveyed and analyzed best practices for techniques and processes.Communicated team progress.Performed cost and benefit analyses.Assisted in developing QuickBase platform features.Assisted in QuickBase application development and implementation.Assisted with training and problem-solving, educated users on portals, protocols, policies, procedures, and services that enhanced the overall user experience.Provided technical support on QuickBase, as well as basic QuickBase development.Managed and implemented database security and user accounts.Designed and developed data models.Defined and implemented application architecture including relational data structures, user interfaces, roles and permission-based data access. Show less Trained all incoming hires, providing support to trainees through mentoring, observation, and feedbackConducted engineering tests and detailed experimental testing to collect design data or assist in research work. Worked closely with development engineers to create and perform lab tests relevant to process development. Troubleshot prototype and model failures. Performed detailed tests in a cleanroom environment, which included the operation of semiconductor capital equipment, pre and post processing of wafers including some metrology. Show less

  • Operations Business Analyst

    May 2022 - Feb 2024

  • Business Development Analyst

    Mar 2021 - May 2022

  • Engineering Technician 4

    Aug 2019 - Mar 2021

  • Engineering Technician 3

    Sept 2018 - Aug 2019

  • Process Technician

    Dec 2017 - Sept 2018
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  Cuddle Barn

  Feb 2024 - now

  Project Manager, Marketing and Product Development

  • Managed influencer campaigns, from outreach to performance analysis, optimizing future strategies• Oversaw social media strategy, including content creation, reporting, and engagement growth• Coordinated promotions for major shopping events, ensuring timely execution across platforms• Assisted in e-commerce management, updating Shopify and Amazon storefronts with promotions and visuals• Streamlined project workflows using Asana and Notion for improved team collaboration and efficiency• Developed marketing materials, including social media content, product descriptions, and sales presentations• Conducted research and created mood boards to support brand development and marketing initiatives Show less