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Irfan Shaikh

Irfan Shaikh

GSP ( Guest Service Professional )

Followers of Irfan Shaikh210 followers
location of Irfan ShaikhUnited Arab Emirates

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  • Timeline

  • About me

    Sr.Travel Consultant @ Al Rais Travels Dubai UAE

  • Education

    • University of Mumbai

      2000 - 2003
      Bachelor's degree In Commerce Accounting and Finance A

      Activities and Societies: Read , Sports, Leadership Bachelor of Commerce graduate with a majors in field of accounting demonstrated my ability and energy in maintaining accounting-related employment while studying full time.

  • Experience

    • Trans Continental E-services

      Jan 2008 - Feb 2010
      GSP ( Guest Service Professional )

      • Generating and Reconciliation of PNR.• Worked on SEBRE SONIC Jet Airways Airline Software, Artica (Official • Air India Application) Software

    • WNS Global Services

      Feb 2010 - May 2012
      Sr. Customer Relationship Associate

      • Verifying online Reservation through industry standard platform of Fraud net and Apollo software.• To Communicate with Credit Card Holder (CCH) or Banker regarding Transaction Validity or Fraud Reservation.• Creating, drafting and managing database in terms of process requirements pertaining to fraud accounts.• Enlisting relevant accounts subjected to case history, past transactions, Reliability points etc.• Processing data & generating reports of fraudulent / blacklisted accounts and verifying the data authenticity.• Forwarding crucial black book to top level management for crucial decision making • Implementing decisions and policies directed by top level management to promote revenue generation and minimizing risk factor.• Providing training and assisting new agents in process improvement. Show less

    • SATGURU TRAVELS

      Jun 2012 - Jan 2015
      Travel Consultant

      • Coordinate with corporate clients for visa’s.• Specializing in Afghan, African continents, Europe, Canada, UK visas and UAE Tourist visas.• Arranging inbound tours and coordinating with supplier.• Efficient user of online portal services like dotw, gta and gateway for the hotel reservation • Having knowledge of PRO at Dubai Immigration.

    • Al Rais Travels Dubai UAE

      Feb 2015 - now
      Sr.Travel Consultant

      • Actively performing complete out-bound and in-bound visa queries and requests.• Providing consultancy case study and facilitating efficient visa application submission.• Catering to all kind of walk-in inquiries and promoting client relationship.• Submitting visa applications forwarded through all the branches into the system.• Efficient user of online EDNRD system and E-Travels for accounting.

  • Licenses & Certifications

    • Galileo

      Galileo Learning
      Feb 2010