Kumar Malavey

Experience

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  Hewlett Packard (Decision Support and Analytics Services)

  Jan 1999 - Jan 2007

  Global Contracts Program Manager

  Hewlett-Packard, Palo Alto/CupertinoImplemented complex contractual infrastructure to bring to market new product families introduced by HP Business Units and effectively communicate pricing information to the regional stakeholdersSaved HP $60M + by Project Management of Global HP initiative to migrate discounting data on a worldwide basis from pre-merger Compaq applications into HP “adopt and go” contracts applications Developed Purchase Agreement Contract System on the Web, by partnering with HP IT, spearheaded global trainings and functioned as first line of support for the pricing tool Show less

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  Hewlett-Packard

  Jan 2007 - Jan 2009

  Sales Productivity Program Manager

  Managed the implementation of Sales Program to increase revenue by increasing customer face time for Multiple Business Units focused on improving Sales Customer Facing time by 8%Managed a Survey Data Analysis team of 4, responsible for delivery of survey metricsInterpreted and Communicated survey findings with recommendations for increasing Sales Customer Facing Time and related activities to Senior Sales / Operations ManagementExpanded the Sales Productivity Survey from two Business Units to four Business Units based on utilization of survey results by initial participating Business Units, to drive goals of increased sales customer facing time with customers, translating into increased revenue Show less

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  HP

  Nov 2009 - Mar 2014

  Global Pricing Program Manager

  Hewlett-Packard, Palo AltoAccelerated TAT time from 5-7 days to within 2 days, by Establishing Global Pricing Governance / Approval process for Big Deal Pricing and Global Framework Agreements for HP's Top 100 Global AccountsDrove annualized revenue of $1B+ by Program Management of HP Global Pricing, partnering with Global Sales Account Teams, for Pricing requests to across regions and across functionsCreated & Managed Global HP Enterprise Services Pull Thru Program with annual revenue impact of $800M across Multiple Business UnitsDeveloped & Managed Reporting solution for pricing and gross margin metrics for HP Server, HP Storage, HP Networking & HP Software Services Project Management to drive the acceleration of Global Deal DeploymentsLed a Global Operations Forum for allocating and leveraging Operational Resources and accelerate implementing global deal opportunities across regions and cross functions Created & delivered Global Pricing Program Trainings for Sales and Operational groups, reducing escalation calls and increasing customer satisfactionConsulted on pricing functionality requirements for the development of SalesForce.com (SFDC) Show less

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  Cisco Systems

  Nov 2014 - Jan 2017

  Program Manager - Software Compliance

  Developed strategic and tactical approach to Software Services Customer Audit Program and launched the program in the US Enterprise and Commercial business sectors.Engaged Sales Account Teams, resulting in over $150M net dollars of influenced revenue in 2017 in incremental sales against a target of $75M.Completed 200+ Customer Network Asset Management Reviews for Americas Enterprise & Global Service Provider Sales Account Teams.Created and implemented the methodology to report revenue influence of Network Software Asset Management Program.Accelerated on-boarding and technical ramp-up on Cisco User Processes, Applications & Tools.Drove process improvement in the delivery of Network Software Asset Management Program, to increase utilization of delivered data in the sales process.Led the integration of the Software Service Compliance Program with Services Over Delivery Program.Created metrics to report revenue influence of Network Software Asset Management Reviews resulting in incremental Services and Software Strategy bookings. Trained and deployed 5 Engagement Managers across the US, Europe, and Asia Pacific.Managed and led all sales and pre-sales enablement programs that require sustained engagements with global consulting partnerships.Created project plans, manage the end-to-end execution and operationalize using continuous process improvements to keep the project activities on-time and within budget.Closely collaborated with program stakeholders and cross-functional leads to coordinate planning, manage expectations, ensure appropriate resourcing and engagement with program activities.Tracked program success and iterate based on feedback, observations and data-driven analysis.Published regular project status and own other project communications with external partners.Identified, prioritized and manage/mitigate project risks, facilitating escalations when needed with management. Show less

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  Bay Area Techworkers - Cisco Systems

  Jul 2021 - Mar 2022

  Business Data Analyst - Global Operations Lead

  Managing Operations for a new Services Program within Cisco Systems CX organization focused on reducing Services Leakage. Responsible for all aspects of day-to-day operations. Responsibilities include:Managing and resolving Sales Account Team & Customer Services Entitlement issues.Driving visibility of Entitlement Exception requests to Senior Executives & Stakeholders.Program Management of Cisco Entitlement Exception across Multi-Theater workflows and operational needs.Triaging and resolving support requests and escalating higher-level requests appropriately.Managing and responding to operational issues via multiple internal workflow tools.Assisting with team projects, ensuring they are completed on time and to specification.Troubleshooting and supporting all end-user issues related to Cisco Escalation Management tool.Training new team members on all operational aspects of Entitlement Exception Help Desk.Identifying and recommending changes to improve user capabilities of Cisco Escalation's reference dashboards & tools. Show less

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  Cisco Systems

  Jul 2021 - Mar 2022

  Program Manager IT - Senior Lead

  Project Management of a transition for Department of Defense contracts from a legacy Asset Management application to a Commercial off the Shelf (CoS) Asset Management application. Bringing project management rigor and controls to ensure all stakeholders are identified and actively engaged. Active engagement of multiple IT Teams within the Cisco landscape to develop options for ensuring that compliance requirements for DoD are met while staying focused on timelines and costs. Developed a project plan, multiple business requirements documents, and managed active engagement of Sales teams and Stakeholders. Ensured full transperancy and communications to all level of the organizational structure. Show less

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  NetApp

  Mar 2022 - now

  Data & Analytics Enablement Lead

  As the GTM Data & Analytics Enablement Lead my role is to drive the adoption of sales analytics tools created by the GTM Data & Analytics team by managing the training process for Field Sales, Cloud, Renewals & Partner Sales Operations & Field Sales teams.