Frederick Arias

Experience

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  AT&T

  Nov 2005 - Nov 2011

  • Application dev team lead and oversaw all software development and support activities to ensure on-time and on-budget delivery of ~60 projects for the Interactive Voice Response (IVR) EACR portfolio. • Served as primary point of contact for all technical and business issues. Determined escalation points within project lifecycle and facilitated the creation of mitigation/contingency plans for high priority production software/hardware issues. • Defined and managed work plans to oversee schedule, dependencies and budget to ensure the successful implementation of key efforts such as AT&T Uverse support. Interfaced with senior management and stakeholders to provide regular program status.• Implemented process improvements within project team to maximize productivity and minimize defects and rework.• Coordinated with the front door team and the client to strategize release capacity and secure resource availability for bi-monthly software releases. • Analyzed project actuals and devised estimates for high complexity work initiatives.• Delivered regular performance feedback to the members of the team. Provided project management mentoring to lead developers in order to consistently achieve project objectives. Show less • Chief of Staff and worked with the local executive director to facilitate the day-to-day operations of the San Ramon portfolio of projects consisting of 30+ high complexity projects and 250+ resources.• Oversaw schedule/financial metrics and risk/issue management for the San Ramon portfolio.• Coordinated and tracked resource utilization for the organization.• Gathered and analyzed project data (schedule, budget, resources, risks, issues, jeopardies) and trends. Presented information at an organizational level to the executive director in a weekly scorecard.• Ensured that San Ramon portfolio projects had the tools, knowledge, and support needed to operate at CMMI (Capability Maturity Model Integration) Level 3.• Prepared and conducted process audits for 20+ projects with multiple releases.• Mentored project leads and technical directors with financial/schedule metrics analysis and project oversight.• Identified process improvement opportunities for organizational processes and tools. Devised organizational action plans to drive compliance with standard processes and metrics. Show less

  • Sr. Technical Team Lead, IVR - Application Delivery Lead

    Oct 2007 - Nov 2011

  • Sr. Operations Analyst, IT Sourcing - Chief of Staff

    Nov 2005 - Oct 2007
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  AT&T

  Jan 2012 - Mar 2016

  • Leadership team member for a start-up organization at AT&T specializing in leveraging the insights of AT&T’s rich data inventory for innovative products and services. • Technical director for the data management program encompassing data ingestion and data operations across multiple data lakes for the entire organization.• Supervised and coached a team of Agile scrum masters and program managers. Strategically staffed resources and served as the escalation point for status and issues. Facilitated cross team communications, risk/issue management and release activities.• Managed the infrastructure build out and installation of an 11PB, 400+ node/server mobile data center for big data platform management and insights development and storage.• Program and Product manager for data management program encompassing infrastructure operations, data acquisition and data quality.• Defined and implemented operational processes and procedures for the organization ranging from front door work intake and evaluation to organizational roadmap prioritization and program execution.• Scrum master and Agile program manager for full stack development teams with skill sets ranging from UI design, front end/middle ware development, Hadoop developers, data scientists and infrastructure system administrators and architects.• Release Train Engineer in a Scaled Agile Framework environment overseeing the successful program delivery of the Consumer Insights Platform for location based data analytics.• Coached and mentored the organization in Scaled Agile Framework to streamline and standardize delivery. Show less • Managed the entire portfolio of activities for a start-up engineering group for the AT&T advertising home solutions organization (AdWorks).• Primary program contact for high priority application and infrastructure risks and issues. • Managed the build out and operations for 100+ node hadoop cluster.• Partnered with principal architects and system administrators to design and implement the infrastructure for the engineering organization. Prioritized and managed infrastructure features such as hardware monitoring, failover support and upgrades.• Managed the schedule, resources and deliverables for the on time delivery of key AdWorks software initiatives including an online/mobile advertising reporting application (AIR) and TV ad campaign application (TV Audience Engine). Supervised cross functional scrum teams with expertise in UX/UI, Java services, Talend ETL and Oracle database administration. • Managed data scientists and big data developers to complete data analysis and demographic targeting deliverables for ad serving across AT&T online, mobile and television platforms.• Served as the representative product owner for the AIR and TV Audience Engine products. Facilitated the creation and grooming of technical requirements and user story features. • Partnered with internal AT&T and ad serving vendors (Turn, eMedia Trade, Axciom) to procure demographic, online, mobile, and television data required for generating advertising data and targeting segments. • Served as AdWorks engineering front door. Conducted impact assessments and prioritized incoming initiatives. Show less • Oversaw the Agile ceremonies and development activities of a scrum team for the MyCSP product search engine application.• Managed a 5 person scrum team for an AT&T Wi-Fi application for monitoring key AT&T Wi-Fi locations and data.• Resolved blocking issues to ensure successful two week delivery iterations.• Monitored team burn down rate and tracked team velocity for each iteration.• Partnered with the product owner to prioritize development backlog items and plan iteration work. Show less

  • Sr. Technical Director, Big Data - Program and Product Manager, Agile Coach and Scrum Master

    Dec 2013 - Mar 2016

  • Sr. Technical Project Manager, AdWorks - Program Manager and Agile Scrum Master

    Mar 2012 - Dec 2013

  • Sr. Technical Team Lead - Agile Scrum Master

    Jan 2012 - Mar 2012
• 

  PlayStation Network

  Mar 2016 - May 2022

  Sr. Program Manager, Advertising / Search / Data Platform

  Managed the E2E delivery of critical user facing Advertising and Search features on PS4 and PS5** Advertising **• Led the buildout of the foundational network advertising platform dynamically serving ads on the PlayStation platform (Store and Media). Delivered business application tools to manage advertising configuration and bundling of video/display advertisements.• Partnered with business stakeholders to develop the global sales strategy for new advertising platform.• Oversaw the delivery of ad tech capabilities for attribution, frequency capping, age and geo targeting.• Managed integration with the Salesforce Data Management Platform (DMP) for regional advertising and marketing stakeholders. Enabled the company to leverage 1st party data for audience targeting.** Search **• Launched search platform providing data driven search capabilities to PlayStation store, media and social across PS4/PS5 console, web and mobile.• Managed cross team dependencies to ensure the ingestion and indexing of store, media and social content for platform Search capabilities** Experimentation **• Launched experimentation platform supporting A/B client and server experiments for PS5.** Data Ocean **• Facilitated the creation and streaming of data lakes for high priority data attributes for PS5 launch. Show less

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  Google

  May 2022 - now

  Program Manager