
Geraint Thatcher
Customer Service Executive

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About me
Sales Representative at Club Control
Education

Helena Romanes Secondary School
1993 - 1998GCSE Science Maths and EnglishActivities and Societies: A keen Sports enthusiast I was Left Back in the School Football team while an avid fan of Cricket and participated in various events as a spin bowler. Also I was a huge contributor to both the various reading and IT groups that at the time were common as clubs in Helena Romanes G.C.S.E

Helena Romanes Secondary School
1993 - 1998GSCE Maths and EnglishActivities and Societies: Debate team Football team Theatre group
Experience

Curry's Digital
Jan 2006 - Jan 2008Customer Service Executive
Life Style Service Group
Jul 2008 - Aug 2009Sales AdvisorMy role was to contact and build relationships with clients who had taken purchased a mobile phone but when offered the choice of taking out Payment Protection had previously said No.I would contact them devolp a rapport with the Client and find out there specific needs that the Protection could cater for and provide an explanantion of why it was a nesscary product and a benefit to the client.

Haven Power
Oct 2009 - Aug 2011Telesales ExecutiveContacted and built client relationships with Management and Decision makers in companies inclduing Bose. I would then quote and also produce contracts in regards to there electricity. The main factors being customer service and costs.

EOL IT Services
Sept 2011 - Apr 2012Client Services ExecutiveI develop relationships with various high level clients and arrange the destruction of high level sensitive data for and also for the pick up and recycling of old office equipment from those businesses.

TransGlobal Payment Solutions
May 2012 - Nov 2012International Relationship Manager•Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.•Strategic Consulting, including business plan & sales strategy development.•Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.•Generated new development deals for a company that focuses on International Traderesidential projects, including real-estate market analysis.•Comprehensive database management and migration from SQL to Payfac Show less

TE Connectivity
Nov 2012 - Apr 2013Customer Service Manager (Contract Work)Maintaning and building relationshipships with both existing and new clients. Deal with all inbound Business queries. Ensure the correct and prompt delivery of all Customer Orders.Process all Customer Invoices.Leiase with both the factory devleopment side and manufactrers.

Ventrica Ltd
May 2013 - Aug 2013Telesales (Temporary role)Temporary Contract.Contacting New Business Building Client Relationships Booking Appointments Explaining and selling Computer Software and PDQ Machines
%20Limited.webp)
Ixion Holdings (Contracts) Limited
Sept 2013 - Sept 2015Customer Service RepresentativeAccount Management Market research Contacting New Business Building Client Relationships Booking AppointmentsMeeting daily, weekly and monthly KPI targets.Liaising Health and Safety checks as well as Placements through the Community Work Placement Programme, with Government and Not for Profit Organisations.

Club Control
Apr 2016 - nowSales RepresentativeRelocated and looking for new opportunities
Licenses & Certifications
- View certificate

GNVQ Business Studies
Chelmsford CollegeJun 2001
Volunteer Experience
Historical
Issued by National Army Museum on Aug 2013
Associated with Geraint Thatcher
Languages
- itItalian (slight)
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