
Michael Cervantes
Assistant Manager

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About me
Director at Steelhead LC
Education

Robert Morris University - Illinois
-Bachelor’s Degree Business Administration and ManagementActivities and Societies: Robert Morris University Men’s Lacrosse Team B.B.A. with an emphasis on Management
Experience

FLO Fitness & Martial Arts
Jun 2013 - Oct 2015Assistant Manager• Helped grow our member numbers by 25% through extensive Sales knowledge and analyzing the industry trends• Manage digital marketing strategies that helped increase sales• Manage all customer accounts using PerfectMind CRM software.• Manage web content, multiple email marketing campaigns, and social media marketing• Work with Hootsuite social media management dashboard as well as coordinate SEO marketing• Handle and implement sales strategies as well as work on most sales including memberships and products Show less

Life Fitness
Oct 2015 - Sept 2016Order Management Specialist• Responsible for all phases of order processing and shipment execution.• Work thoroughly with Oracle Database management system to handle reports and orders• Evaluate weekly metrics and analyze all continuous improvement projects and prepare reports.• Provide an interface with credit department and manage all processes and incoming purchases.• Work in a team environment hitting monthly and quarterly goals

Brunswick Corporation
Sept 2016 - Apr 2019Marketing and Sales Analyst-Perform analyses and recommendations in product references, sales coverage, market penetration, market practices and sales trends-Lead and work on Project Teams-Salesforce.com Administrator for Freshwater Boat Group-Handle and create strategic Excel reports on an ad-hoc basis.-Report Marketing metrics and analyze Google Analytics data on 6 web pages.-Use BI tools such as Spotfire as well as Visualization tools Tableau and Power BI to create visuals on data-In charge of the creation and management of a Marketing budget-Maintain an internally built Lead Management System -Indirectly manage Factory Representatives as they respond to prospect lead submissions Show less

Sports Made Personal
Mar 2019 - May 2021Director• Handles all facets of the sales cycle for registration of all athletes to the club.• Creates detailed recruiting and marketing plans to drive revenue and exceed KPI goals.• Works directly with operations and logistics on management of field operations.• Forecasts budgets pertinent to all operations.• Manages and develops a team of 3 full-time and 8 part-time employees to create proven results.

Steelhead LC
May 2021 - nowDirector
Team Illinois Lacrosse
May 2021 - nowCoach
Lake Forest College
Aug 2023 - nowAssistant Coach, Defensive Coordinator
Licenses & Certifications

Reports & Dashboards Badge
Trailhead
Data Management Badge
Trailhead
Communities Basics
Trailhead
Salesforce1 Mobile Basics Badge
Trailhead
Salesforce Platform Basics Badge
Trailhead
Chatter Basics Badge
Trailhead
UI Customization Badge
Trailhead
Data Modeling Badge
Trailhead
Quick Start: Build Your First App Badge
Trailhead
Illinois High School Association Coach
Human KineticsJan 2017
Honors & Awards
- Awarded to Michael CervantesMen's Lacrosse 2x All-Conference NAIA Independent - May 2016
- Awarded to Michael CervantesDean's List Robert Morris University Sep 2015 Received a GPA of 3.5 or above
- Awarded to Michael CervantesDefensive Player of The Year Robert Morris University May 2015 Robert Morris University Men's Lacrosse Team 2015 Defensive Player of The Year
Volunteer Experience
Assistant Varsity Lacrosse Coach
Issued by Community High School District 117 on Jan 2017
Associated with Michael CervantesHead Coach
Issued by River City Lacrosse on Mar 2012
Associated with Michael CervantesVarsity Head Coach
Issued by Bloomington-Normal Warriors Lacrosse on Jan 2018
Associated with Michael Cervantes
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