
Darlene J.
Customer Service Manage/Credit Manager/Office Manager

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About me
Customer Service Irrigation
Education

Westervelt School of Business
1986 - 1987Associate's Degree Administrative Assistant and Secretarial Science, General
Experience

Vigoro/Nu-Gro - Premier Tech
Sept 1988 - Aug 2001Customer Service Manage/Credit Manager/Office ManagerWorked with President, Vice President and Marketing director to maintain pricing, margin anaylsis and customer presentations.Customer Service for all customers and employeesMaintained office budget and customer service budgetProvided training in Outlook, Excel, Word and Powerpoint to staffDesigned and maintained brochures and point of purchase materialsCompleted holiday scheduling and job interviews

Ford Motor Company
Aug 2001 - Jul 2004GRCT CoordinatorTraining Engineers on computer program for reducing cost/timing on the Crown Victoria line. Working with engineering department to design tu-tone Crown Victoria and Marauder.

The Home Depot
Feb 2011 - Nov 2011Customer Service RepresentativeSeasonal Department/Electrical Department and Hardware Department at Home Depot - answering customer inquiries on fertilizers, soils, plants and outdoor items. Ordering for department, helping customers, stocking shelves, marketing items.

DuluxGroup Limited
Mar 2012 - Jul 2013Sales AssociateProvide quality customer service to retail customers, Safety compliance officer for the Woodstock location, Receive shipments and ensure shipment correct, colour match for customers and maintaining industrial customers.

Kissner Group
Sept 2013 - Jun 2015Customer Service RepresentativeAnswering customer inquiries, coordinating product with the plants, follow up calls with customers. Customer pricing and quality issues. Scheduling orders with customers and plants. Customer reviews and all sales representatives inquiry.

Woodstock Chrylser
Jun 2015 - Jul 2020Warranty and Service ManagerBooking Customer in for appointments, liaison between Technician and Customers, Warranty Administration

Gintec Shade Technologies
Jul 2021 - Aug 2022Customer Service irrigation
Demeyere Chrysler Ltd
May 2022 - nowService AdvisorCustomer Service Chrylser
Licenses & Certifications

CPR
Volunteer Experience
Volunteer
Issued by Big Brothers Big Sisters of Canada
Associated with Darlene J.
Languages
- enEnglish
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